At a Glance
- Tasks: Support housing improvement projects by analysing processes and enhancing service quality.
- Company: Local government organisation dedicated to community welfare in Guildford.
- Benefits: Competitive pay, hybrid working, and opportunities for professional growth.
- Other info: Temporary contract with potential for extension and dynamic work environment.
- Why this job: Make a real difference in housing services while developing your analytical skills.
- Qualifications: Experience in business analysis, process mapping, and stakeholder engagement.
The predicted salary is between 52591 - 64277 £ per year.
Positive Employment is currently recruiting for a Business Analyst for our client, a local government organisation based in Guildford.
The successful post holder will provide expert business analysis and process improvement support across a range of Housing Improvement Programme workstreams, including safety, quality and compliance, repairs, voids and lettings, leasehold and tenancy management.
They will translate complex regulatory and operational requirements into clear, efficient processes and controls, helping to improve compliance, service quality, operational efficiency and customer satisfaction.
This role is a temporary contract with an initial contract length of 6 months with the possibility to extend. Hybrid working with 2 days per week in the office.
Duties and Responsibilities but not limited to
- Facilitate workshops, stakeholder engagement sessions and user acceptance testing.
- Gather, analyse and document business requirements, translating complex needs into clear, practical and deliverable solutions.
- Support the development and improvement of compliance processes, including gas, electrical, fire safety, water hygiene, asbestos and lifts.
- Map and optimise end-to-end business processes across repairs, voids, lettings and other key service areas.
- Identify challenges, risks and opportunities to improve efficiency, cost control, quality and turnaround times.
- Translate statutory and regulatory requirements into effective business processes, controls and operational procedures.
- Support the implementation and improvement of compliance procedures.
- Develop monitoring tools and reporting mechanisms to support assurance and performance reporting.
- Recommend system enhancements and process changes to improve service delivery and operational outcomes.
- Act as a key link between stakeholders, service teams, project teams and technical colleagues, ensuring clear and effective communication.
- Support the testing, implementation and embedding of new processes, systems and solutions.
- Maintain key business analysis artefacts, including process maps, requirements logs, standard operating procedures, RACI charts and benefits tracking.
- Support the delivery of system integrations and assess their impact on business processes and service delivery.
- Apply knowledge of system integrations and interoperability to support effective project delivery.
- Analyse data, identify trends and use insight to inform process improvements and strategic decision‑making.
- Work independently and collaboratively to manage multiple priorities and deliver high‑quality outputs within demanding timescales.
- Undertake any other duties commensurate with the general level of responsibility of the post.
Personal Requirements
- Proven experience working as a Senior Business Analyst, ideally within a public sector, local government, housing or transformation environment.
- Strong experience of business process mapping, analysis and improvement.
- Experience in user research and service design would be desirable.
- Experience designing and implementing an assurance framework would be desirable.
- Experience working with systems used within Housing Services would be desirable.
- Strong understanding of the challenges and opportunities facing local government and public services.
- Experience gathering and documenting business and functional requirements.
- Ability to facilitate workshops and effectively engage stakeholders at all levels.
- Experience supporting user acceptance testing and the implementation of business and technology solutions.
- Strong understanding of process improvement methodologies and the ability to translate complex requirements into practical solutions.
- Highly developed analytical skills, with the ability to interpret data, identify trends and use insights to improve services.
- Excellent communication, influencing and stakeholder management skills.
- Confidence to work with stakeholders across multiple service areas and disciplines.
- A proactive, self‑starting approach with a strong commitment to continuous improvement and better outcomes for residents.
- Ability to work independently and collaboratively in a high‑pressure environment while managing conflicting priorities.
- Knowledge of regulatory and compliance processes within housing services would be highly desirable.
Working Hours
37 hours per week, Monday to Friday.
Pay
Please note this role is within IR35.
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Business Analyst (Housing Improvement Programme) in Guildford employer: Positive Employment
As a local government organisation in Guildford, we pride ourselves on being an excellent employer that values community impact and employee development. Our supportive work culture fosters collaboration and innovation, offering hybrid working arrangements that promote work-life balance. With opportunities for professional growth and a commitment to improving housing services, we empower our employees to make a meaningful difference in the lives of residents.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst (Housing Improvement Programme) in Guildford
✨Join Business Intelligence Meetups
We can’t stress enough how beneficial it is to attend local Business Intelligence meetups and events. These gatherings often bring together industry professionals and can lead to short-term, temporary roles—perfect if you’re looking to land something quickly. Plus, you’ll get to learn some insider tips and tricks from those already in the game!
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Whether you’re working on a personal project or a past endeavour, put your work out there! Create a public portfolio that highlights your best Business Intelligence analyses or visualisations. It’ll give you a leg up when you’re approaching companies like Positive Employment, showing exactly what you can bring to the table.
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If you're currently studying or recently graduated, make sure to use your university's career services. Many educational institutions have partnerships with companies looking for temporary talent in Business Intelligence, so keep an eye out for exclusive job postings or internship fairs that could lead to a quick placement.
We think you need these skills to ace Business Analyst (Housing Improvement Programme) in Guildford
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Positive Employment.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Positive Employment. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Positive Employment
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
