At a Glance
- Tasks: Lead contract management and ensure high-quality service delivery in a dynamic environment.
- Company: Join a reputable housing association based in London with a focus on community impact.
- Benefits: Competitive pay, hybrid working, and opportunities for professional growth.
- Other info: Temporary role with potential for extension; perfect for those seeking impactful work.
- Why this job: Make a difference by driving performance and compliance in essential service contracts.
- Qualifications: Experience in contract management and strong stakeholder relationship skills required.
The predicted salary is between 36.59 - 36.59 £ per hour.
Positive Employment is currently recruiting for a Contract Manager for our client, a housing association based in London.
The successful post holder will lead the operational management and governance of a diverse portfolio of service contracts, ensuring contractual commitments are translated into high-quality service delivery.
Working closely with internal teams and external partners, the role will drive performance, strengthen compliance, manage risk and support continuous improvement across operational contracts.
This role is a temporary contract with an initial contract length of 6 months with the possibility to extend. Hybrid working.
Duties and Responsibilities but not limited to
- Develop, implement and maintain a comprehensive contract management framework covering operational contracts, service level agreements and related contractual arrangements.
- Ensure contractual obligations are clearly understood and translated into effective day-to-day operational delivery.
- Establish and maintain effective governance and assurance processes to monitor contractual performance, compliance and risk.
- Act as the subject matter expert on contract management, providing advice and guidance to internal stakeholders and service teams.
- Monitor contractor and provider performance against agreed KPIs, service standards and contractual requirements.
- Conduct contract audits and performance reviews to ensure compliance with legislation, regulatory requirements and organisational policies.
- Identify contractual, operational and commercial risks, implementing corrective action plans where necessary.
- Investigate, document and resolve contractual breaches, performance issues and areas of non-compliance, escalating significant issues where appropriate.
- Manage contract variations, change control processes and contractual amendments, ensuring all changes are accurately documented and effectively implemented.
- Build and maintain strong working relationships with contractors, service providers, local authorities and internal stakeholders.
- Produce high-quality reports, performance information and recommendations for senior management and governance boards.
- Drive continuous improvement across contract management processes, systems and reporting.
- Promote value for money, accountability and high standards of service delivery across all contracted services.
- Support organisational objectives through effective contract governance, operational oversight and performance management.
Personal Requirements
- Significant experience in contract management, governance or operational service management.
- Experience managing complex contractual arrangements within a service-led operational environment.
- Strong understanding of contract governance, compliance, assurance and performance management.
- Ability to interpret contractual documentation and translate contractual obligations into practical operational delivery.
- Experience developing and implementing contract management frameworks, KPIs, service level agreements and performance measures.
- Experience monitoring contractor and supplier performance, identifying risks and driving service improvements.
- Strong stakeholder management skills with the ability to build effective relationships across internal teams and external partners.
- Experience conducting audits, compliance reviews and performance assessments.
- Ability to investigate and resolve contractual issues, disputes and performance concerns.
- Experience managing contract variations, change control processes and contractual amendments.
- Excellent analytical, organisational and problem-solving skills.
- Strong written and verbal communication skills, with experience preparing reports and presenting information to senior stakeholders.
- Ability to influence, challenge constructively and lead without direct line management responsibility.
- Commercial awareness with a strong focus on delivering value for money and effective service outcomes.
- Experience working within housing, student accommodation, healthcare or other service-led operational environments would be advantageous.
- Ability to work effectively within a fast-paced environment, managing competing priorities and maintaining high professional standards.
Working Hours
36 hours per week, Monday to Friday. Pay
£36.59 per hour (Rate Negotiable).
Please note this role is within the scope of IR35.
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Contract Manager employer: Positive Employment
Positive Employment is an exceptional employer, offering a dynamic work environment that prioritises collaboration and innovation in the realm of local government projects. With a strong focus on employee growth and development, team members are encouraged to enhance their skills while contributing to meaningful SEND initiatives that directly impact the community in Liverpool. The flexibility of remote working, combined with the opportunity to engage with various agencies and partners, makes this role not only rewarding but also pivotal in shaping quality services for children and young people.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Positive Employment. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Positive Employment.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Positive Employment.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Positive Employment and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Positive Employment
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Positive Employment will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Positive Employment.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Positive Employment.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Positive Employment. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
