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For Companies At a Glance
- Tasks: Manage customer inquiries, handle complaints, and engage on social media.
- Company: Progressive clothing business in North London with a passion for fashion.
- Benefits: Salary between £26,000 to £29,000, based on experience.
- Why this job: Join a vibrant team and make a difference in customer experiences.
- Qualifications: 2 years of customer service experience and a love for fashion.
- Other info: Office-based role with opportunities for growth in the fashion industry.
The predicted salary is between 26000 - 29000 £ per year.
A progressive clothing business in North London is seeking a Customer Service Representative. This office-based role involves managing customer inquiries, handling complaints, and social media management.
Ideal candidates will have:
- At least 2 years of customer service experience
- An interest in fashion
- Strong communication skills
Salary ranges from £26,000 to £29,000, depending on experience.
Fashion Customer Care & E‑Commerce Assistant (Office‑Based) in City of London employer: Positive Employment
Contact Detail:
Positive Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fashion Customer Care & E‑Commerce Assistant (Office‑Based) in City of London
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, try role-playing common customer scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with people in the fashion industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, so make sure you take advantage of everything we offer.
We think you need these skills to ace Fashion Customer Care & E‑Commerce Assistant (Office‑Based) in City of London
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Mention any relevant experience or interests that connect you to the industry. We want to see that you’re not just looking for a job, but that you genuinely care about what we do.
Highlight Your Customer Service Skills: Make sure to showcase your customer service experience clearly. We’re looking for someone who can handle inquiries and complaints with ease, so share specific examples of how you've done this in the past. It’ll help us see how you can fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Positive Employment
✨Know Your Fashion
Brush up on the latest trends and the brand's style. Being able to discuss current fashion topics will show your genuine interest and help you connect with the interviewers.
✨Customer Service Scenarios
Prepare for common customer service scenarios. Think of examples from your past experience where you successfully handled complaints or inquiries, and be ready to share these during the interview.
✨Social Media Savvy
Since social media management is part of the role, be prepared to discuss your experience with different platforms. Share any relevant examples of how you've engaged with customers online or managed brand presence.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your enthusiasm for the role and the company. Inquire about their customer service philosophy or how they handle feedback, which demonstrates your proactive approach.
