At a Glance
- Tasks: Manage client relationships and oversee waste management contracts for a local government.
- Company: Join a large local government organisation committed to environmental sustainability.
- Benefits: Initial 3-month contract with potential for extension and valuable experience.
- Other info: Collaborative environment with opportunities to work with various stakeholders.
- Why this job: Make a real difference in your community by improving waste services and sustainability.
- Qualifications: Experience in client management and knowledge of waste management systems required.
The predicted salary is between 30000 - 40000 £ per year.
Our client is a large local government organisation looking for an experienced Business / Clients Manager to join their team. This is initially a 3 month contract which may be extended for the right applicant.
You will be responsible for undertaking client & contract management with the Councils Integrated Waste Disposal and Collection company, and other waste related contractors using technical knowledge of the following:
- Waste Collection
- Waste Disposal and Treatment
- Street Cleansing
- Winter maintenance
- Commercial Waste
To prepare specification and contract particulars for all service provision and develop performance management systems for the continuous monitoring of all contracts, providing regular feedback to the Service Director regarding contract performance. Taking action to work with the Company to remedy problems or implement improvements to services. This will include directing contractors when there is a shortfall in expected service delivery.
To collate, process and interpret waste statistics on all areas of the city’s waste management system in order to prepare statistics for the calculation, submission to the Audit Commission, and Defra and to ensure data is prepared in appropriate ways to comply with the Waste and Emissions Trading Act as required by statute.
To manage the Health and Safety performance of the Waste Service as required of a contracting authority by the Health and Safety Executive. To ensure compliance with Permits, Licences etc., and other regulatory requirements.
To work in partnership with colleagues across the Neighbourhoods, Parks and enforcement service, Bristol Waste Company, and Council customer services teams to ensure a joined-up approach to waste management and cleansing to meet customer’s needs. This includes facilitating and finalising agreements between waste contractors and colleagues in Legal and Property in relation to the occupation and future development of waste sites.
To work in partnership with other external stakeholders inside and outside the city, including officers from adjoining local authorities, DEFRA and other bodies of national or regional significance.
To work with partners, Bristol Waste Company and other council departments on waste related procurement activities on re-commissioned and new contracts. This includes leading where Bristol City Council is contracting directly and where contracts are managed on the Council’s behalf.
To manage the Councils end of customer service with respect to waste services, this will include carrying out reviews of fees and charges with respect to Waste services and directing the contact centre and web teams to improve council interfaces with residents. Identifying improvement methods of customer engagement through application of the Council’s Digital Strategy.
PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35.
Client / Relationship Manager (Waste / Environmental) in Bristol employer: Positive Employment
Positive Employment is an exceptional employer, offering a dynamic work environment that prioritises collaboration and innovation in the realm of local government projects. With a strong focus on employee growth and development, team members are encouraged to enhance their skills while contributing to meaningful SEND initiatives that directly impact the community in Liverpool. The flexibility of remote working, combined with the opportunity to engage with various agencies and partners, makes this role not only rewarding but also pivotal in shaping quality services for children and young people.
StudySmarter Expert Advice🤫
We think this is how you could land Client / Relationship Manager (Waste / Environmental) in Bristol
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Positive Employment, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Positive Employment and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Client / Relationship Manager (Waste / Environmental) in Bristol
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Positive Employment and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Positive Employment
✨Get to Know Public Sector Values
Before your interview with Positive Employment, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Positive Employment.
