At a Glance
- Tasks: Lead digital service teams and ensure reliable digital operations.
- Company: Government organisation in Brentwood, Essex with a focus on digital innovation.
- Benefits: Competitive pay, hybrid working options, and potential for contract extension.
- Other info: Temporary role with opportunities for continuous improvement and career growth.
- Why this job: Make a real difference by improving digital experiences for users.
- Qualifications: Experience in managing digital services and teams, plus Microsoft stack skills.
The predicted salary is between 30000 - 40000 € per year.
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Positive Employment is currently recruiting for an IT Support Officer for our client, a government organisation in Brentwood, Essex. Our client requires an interim resource for management and delivery of digital services across the organisation and another partner organisation. As Digital Service Manager, you will lead the digital service teams (Product Development & Application Support and Geospatial) ensuring reliable digital services. This role is a temporary contract initially for 3 months with the possibility to extend. Hybrid available, preference is 5 days on site.
Duties and Responsibilities:
- Own the live operation of digital services.
- Act as escalation points, oversee incident, problem and service requests.
- Work with Services to reduce failure demand.
- Use resident and Officer feedback to improve digital experiences.
- Ensure service meets information governance, data protection and security requirements.
- Use project management skills to deliver improvement projects.
- Provide supplier and financial management.
Personal Requirements:
- Skills in managing teams, managing digital products and services, building relationships across the businesses and creating continuous improvement of live services.
- Skills around the Microsoft stack, and development experience.
Working Hours: 22.20hrs / 9:00am - 17:00pm / Monday - Friday
Pay: £34.92 per hour
Please note this role is within the scope of IR35.
Digital Services Manager in Brentwood employer: Positive Employment
As a Digital Services Manager with our esteemed government organisation in Brentwood, you will be part of a supportive and collaborative work culture that prioritises employee growth and development. With a focus on delivering reliable digital services, you will have the opportunity to lead innovative projects while enjoying the flexibility of hybrid working arrangements. Our commitment to continuous improvement and employee well-being makes us an excellent employer for those seeking meaningful and rewarding careers in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Services Manager in Brentwood
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital services field. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in digital services management. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its digital services. Think about how your experience aligns with their needs and be ready to discuss specific examples of how you've improved digital experiences in the past.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to stay updated on new roles in digital services management.
We think you need these skills to ace Digital Services Manager in Brentwood
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Digital Services Manager role. Highlight your experience in managing digital products and services, and don’t forget to showcase your project management skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention how you can improve digital experiences based on resident and officer feedback.
Showcase Your Team Management Skills:Since this role involves leading digital service teams, be sure to include examples of how you've successfully managed teams in the past. We want to see your leadership style and how you build relationships across businesses.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Positive Employment
✨Know Your Digital Services
Make sure you understand the digital services landscape, especially in relation to the role. Familiarise yourself with the Microsoft stack and any relevant technologies mentioned in the job description. This will help you speak confidently about how your skills align with the needs of the organisation.
✨Showcase Your Team Management Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you led a team through challenges or improved service delivery. This will demonstrate your capability to lead the digital service teams effectively.
✨Emphasise Continuous Improvement
Be ready to discuss how you've used feedback to enhance digital experiences. Share concrete examples of how you've implemented changes based on user feedback or incident reports. This shows that you're proactive and committed to improving services.
✨Project Management Prowess
Brush up on your project management skills and be prepared to talk about projects you've managed. Highlight your approach to delivering improvement projects and how you ensure they meet governance and security requirements. This will illustrate your ability to handle the responsibilities of the role.
