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- Tasks: Lead digital service teams and ensure reliable digital services for a government organisation.
- Company: Join a reputable government organisation in Brentwood, Essex.
- Benefits: Competitive pay at £34.92 per hour with hybrid working options.
- Other info: Temporary contract with potential for extension and excellent career development opportunities.
- Why this job: Make a real difference by improving digital experiences for residents and officers.
- Qualifications: Experience in managing digital products, teams, and project management skills.
The predicted salary is between 30000 - 40000 £ per year.
Positive Employment is currently recruiting for an IT Support Officer for our client, a government organisation in Brentwood, Essex. Our client requires an interim resource for management and delivery of digital services across the organisation and another partner organisation.
As Digital Service Manager, you will lead the digital service teams (Product Development & Application Support and Geospatial) ensuring reliable digital services. This role is a temporary contract initially for 3 months with the possibility to extend. Hybrid available, preference is 5 days on site.
Duties and Responsibilities:
- Own the live operation of digital services.
- Act as escalation points, oversee incident, problem and service requests.
- Work with Services to reduce failure demand.
- Use resident and Officer feedback to improve digital experiences.
- Ensure service meets information governance, data protection and Security requirements.
- Use project management skills to deliver improvement projects.
- Provide supplier and financial management.
Personal Requirements:
- Skills in managing teams, managing digital products and services, building relationships across the businesses and creating continuous improvement of live services.
- Skills around the Microsoft stack, and development experience.
Working Hours: 22.20hrs / 9:00am - 17:00pm / Monday - Friday
Pay: £34.92 per hour
Please note this role is within the scope of IR35.
Locations
Digital Services Manager in Brentwood, Essex employer: Positive Employment
Contact Detail:
Positive Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Services Manager in Brentwood, Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital services field and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its digital services. Show us you understand their needs and how you can lead their teams to success. Tailor your examples to highlight your experience with managing digital products and improving service delivery.
✨Tip Number 3
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills in managing teams and digital services. We’ve got plenty of opportunities waiting for you!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Remind them of your passion for improving digital experiences and your readiness to tackle challenges head-on.
We think you need these skills to ace Digital Services Manager in Brentwood, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Digital Services Manager role. Highlight your experience in managing digital products and services, and don’t forget to showcase your project management skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention how you can improve digital experiences using feedback and your ability to build relationships across teams.
Showcase Relevant Skills: Don’t hold back on your skills with the Microsoft stack and any development experience you have. These are key for the role, so make sure they stand out in your application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Positive Employment
✨Know Your Digital Services
Make sure you brush up on the latest trends and technologies in digital services. Understand how they apply to the role of a Digital Services Manager, especially in a government context. Being able to discuss specific examples of how you've improved digital experiences will really impress.
✨Showcase Your Leadership Skills
As this role involves managing teams, be prepared to share your experiences in leading digital service teams. Think of specific situations where you’ve successfully managed projects or resolved conflicts. Highlighting your ability to build relationships across the business will also be key.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific incidents or problems related to digital services. Practise articulating your thought process and decision-making skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Understand Governance and Compliance
Familiarise yourself with information governance, data protection, and security requirements relevant to digital services. Be ready to discuss how you ensure compliance in your previous roles. This knowledge will show that you take these responsibilities seriously and can manage them effectively.