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- Tasks: Lead digital service teams and ensure reliable digital services for a government organisation.
- Company: Join a dynamic government organisation in Brentwood, Essex.
- Benefits: Competitive pay at £34.92 per hour with hybrid working options.
- Other info: Temporary contract with potential for extension and excellent career growth.
- Why this job: Make a real impact by improving digital experiences and services.
- Qualifications: Experience in managing digital products, teams, and project management skills.
The predicted salary is between 70000 - 70000 £ per year.
Positive Employment is currently recruiting for an IT Support Officer for our client, a government organisation in Brentwood, Essex. Our client requires an interim resource for management and delivery of digital services across the organisation and another partner organisation.
As Digital Service Manager, you will lead the digital service teams (Product Development & Application Support and Geospatial) ensuring reliable digital services. This role is a temporary contract initially for 3 months with the possibility to extend. Hybrid available, preference is 5 days on site.
- Own the live operation of digital services.
- Act as escalation points, oversee incident, problem and service requests.
- Work with Services to reduce failure demand.
- Use resident and Officer feedback to improve digital experiences.
- Ensure service meets information governance, data protection and security requirements.
- Use project management skills to deliver improvement projects.
- Provide supplier and financial management.
Skills in managing teams, managing digital products and services, building relationships across the businesses and creating continuous improvement of live services. Skills around the Microsoft stack and development experience.
Working Hours: 22.20hrs / 9:00am - 17:00pm / Monday - Friday
Pay: £34.92 per hour
Locations
Digital Service Manager in Brentwood, Essex employer: Positive Employment
Contact Detail:
Positive Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Service Manager in Brentwood, Essex
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its digital services. We want you to show off your knowledge about their projects and how you can contribute to improving their digital experiences.
✨Tip Number 3
Practice your problem-solving skills! As a Digital Service Manager, you’ll need to tackle issues head-on. We suggest doing mock interviews where you can demonstrate your approach to incident management and service requests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who can help us enhance our digital services.
We think you need these skills to ace Digital Service Manager in Brentwood, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Service Manager role. Highlight your experience in managing digital services and any relevant project management skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved digital experiences or managed teams effectively. Let us know why you’re excited about joining our team!
Showcase Your Skills: Don’t forget to showcase your skills with the Microsoft stack and any development experience you have. We love seeing candidates who can demonstrate their technical abilities alongside their management skills. Make it easy for us to see your strengths!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Positive Employment
✨Know Your Digital Services
Make sure you understand the digital services landscape, especially in relation to the role. Familiarise yourself with the Microsoft stack and any relevant technologies. This will help you speak confidently about how you can manage and improve these services.
✨Showcase Your Leadership Skills
As a Digital Service Manager, you'll be leading teams. Prepare examples of how you've successfully managed teams in the past, particularly in IT or digital environments. Highlight your ability to build relationships and foster collaboration across departments.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to oversee incident management or service requests. Be ready to discuss how you would handle specific challenges related to digital service delivery.
✨Emphasise Continuous Improvement
The role requires a focus on improving digital experiences. Come prepared with ideas on how to gather feedback from users and implement changes. Discuss any previous experiences where you've successfully driven improvements in digital services.