At a Glance
- Tasks: Assess Housing and Council Tax Benefits while providing excellent customer care.
- Company: Local government organisation in Cheshire with a focus on community support.
- Benefits: Fully remote work, flexible hours, and potential for contract extension.
- Other info: Temporary role with opportunities for growth and development.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Attention to detail and strong communication skills required.
The predicted salary is between 28168 - 34428 £ per year.
Positive Employment is currently recruiting for a Benefits Assessor for our client, a local government organisation based in Cheshire.
The successful post holder will under the guidance of the Senior Benefit Assessor, to assess Housing and Council Tax Benefit in accordance with legislation, case law, and the working practices and procedures of the council to the required standards of accuracy and achieving agreed clearance times as laid out in the Service plan Deal with customer enquiries by telephone, in person or on visit as required, and to support colleagues and partners in prioritising customer needs, and providing excellent customer care.
This role is a temporary contract with an initial contract length of 3 months with the possibility to extend.
THE ROLE IS FULLY REMOTE WORKING.
Duties and Responsibilities but not limited to: Process all work allocated by the Benefit Team Leaders in accordance with service performance indicators and office procedures.
Assess all types of Housing Benefit (HB) and Council Tax Benefit (CTB) applications, including applications from students, self-employed applicants and customers across all types of tenures.
Undertake overpayment calculations and underlying entitlement assessments.
Undertake initial investigations relating to complaints and verify claims to the required standard.
Maintain accurate customer rec...
Benefits Assessor (Council Tax and Housing Benefits) employer: Positive Employment
Positive Employment is an exceptional employer, offering a dynamic work environment that prioritises collaboration and innovation in the realm of local government projects. With a strong focus on employee growth and development, team members are encouraged to enhance their skills while contributing to meaningful SEND initiatives that directly impact the community in Liverpool. The flexibility of remote working, combined with the opportunity to engage with various agencies and partners, makes this role not only rewarding but also pivotal in shaping quality services for children and young people.
StudySmarter Expert Advice🤫
We think this is how you could land Benefits Assessor (Council Tax and Housing Benefits)
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Benefits Assessor (Council Tax and Housing Benefits)
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Positive Employment
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Positive Employment.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Positive Employment that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
