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- Tasks: Lead applications development and support for a local government organisation.
- Company: Join a dynamic local government team in Keynsham, Bristol.
- Benefits: Enjoy a 12-month contract with potential extension and competitive pay.
- Why this job: Make a real impact in social care while developing your IT skills.
- Qualifications: Degree or equivalent experience in strategic development; ITIL v4 and Agile certifications required.
- Other info: Work hours are Monday to Friday, 9:00am to 5:00pm.
The predicted salary is between 63000 - 84000 £ per year.
Positive Employment is currently recruiting for an Applications lead for our client, a local government organisation in Keynsham, Bristol. This role is a 12 month contract with the possibility to extend.
Requirements:
- Degree in a relevant subject or be able to demonstrate equivalent knowledge, skills, and proven experience of strategic development in the related service area.
- ITIL v4 Qualification.
- Agile Foundation certificate.
Specific Knowledge & Experience:
- Experience of supporting and developing the Liquidlogic application.
- Expert in an area of Social care - Adults, Children's or Education.
- Proven experience in collaborating with stakeholders to understand business requirements and translating them into technical solutions.
- An in-depth knowledge of ITIL frameworks and best practices.
- Strong expertise in maintaining the reliability, performance, and security of application systems.
- Experience of managing escalations to external suppliers, monitoring responses; taking action and seeing issues through to resolution.
- Proficiency in planning and managing system upgrades.
- Highly organised with the ability to manage and prioritise a varied and complex workload where there are likely to be conflicting demands.
- Customer focused with strong communication and interpersonal skills, being able to impart technical information clearly and succinctly to a non-technical audience.
- The ability to be proactive, think creatively and identify development opportunities.
- Strong team player with a collaborative work style who can provide technical guidance and mentorship to other team members.
Role Dimensions:
- Represent the department as required at external meetings, user groups and forums.
- Supervise junior colleagues and external contractors where appropriate, ensuring that they understand their role, tasks, timescales and the quality of work required.
Working Hours: 37hrs/9:00am - 17:00pm/Monday to Friday
Pay: £30.25 p/h
Please note this role is within the scope of IR35.
Applications lead (IT) employer: Positive Employment
Contact Detail:
Positive Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications lead (IT)
✨Tip Number 1
Familiarise yourself with the Liquidlogic application, as it's a key requirement for this role. Consider reaching out to current or former users to gain insights into their experiences and any challenges they faced.
✨Tip Number 2
Brush up on your ITIL v4 knowledge and be prepared to discuss how you've applied these principles in past roles. Think of specific examples where you improved application performance or reliability using ITIL best practices.
✨Tip Number 3
Showcase your stakeholder management skills by preparing examples of how you've successfully collaborated with various teams. Highlight instances where you translated business requirements into technical solutions, as this is crucial for the Applications Lead role.
✨Tip Number 4
Demonstrate your proactive approach by identifying potential development opportunities within the applications you’ve worked with. Be ready to discuss how you’ve implemented creative solutions to enhance user experience or system efficiency.
We think you need these skills to ace Applications lead (IT)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT applications, particularly with Liquidlogic and social care. Use specific examples to demonstrate your expertise in strategic development and stakeholder collaboration.
Craft a Compelling Cover Letter: In your cover letter, address the key requirements mentioned in the job description. Emphasise your ITIL v4 qualification and Agile Foundation certificate, and explain how your skills align with the needs of the local government organisation.
Showcase Your Communication Skills: Since strong communication is crucial for this role, provide examples in your application that illustrate your ability to convey technical information to non-technical audiences. This could be through previous roles or projects.
Highlight Your Organisational Skills: Demonstrate your ability to manage a complex workload by providing examples of how you've successfully prioritised tasks in past roles. Mention any tools or methods you use to stay organised and efficient.
How to prepare for a job interview at Positive Employment
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with the Liquidlogic application and any relevant ITIL frameworks. Highlight specific projects where you've successfully implemented technical solutions in social care settings.
✨Demonstrate Stakeholder Collaboration
Prepare examples of how you've collaborated with stakeholders to gather business requirements. Emphasise your ability to translate these needs into effective technical solutions, showcasing your communication skills.
✨Highlight Your Organisational Skills
Given the complexity of the role, be ready to discuss how you manage conflicting demands and prioritise tasks. Share strategies you've used to maintain reliability and performance in application systems.
✨Exhibit a Customer-Focused Mindset
Illustrate your customer service approach by providing examples of how you've communicated technical information to non-technical audiences. This will demonstrate your ability to bridge the gap between technical and non-technical stakeholders.
