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- Tasks: Support PLM toolset implementation and provide expert-level user assistance.
- Company: Join a leading Defence sector company focused on engineering design capabilities.
- Benefits: Enjoy a contract role with opportunities for training and skill development.
- Why this job: Be part of a critical team enhancing engineering processes in a high-security environment.
- Qualifications: British Nationality and current SC Clearance required; experience with Windchill preferred.
- Other info: Ideal for those passionate about technology and defence, with a collaborative spirit.
The predicted salary is between 48000 - 72000 £ per year.
Product Lifecycle Management Support Specialist- Defence
Product Lifecycle Management Support Specialist- Defence
2 days ago Be among the first 25 applicants
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Our customer in the Defence sector is seeking a highly skilled PLM Toolset Support Specialist to join the Engineering Design Capabilities Team. This role is critical in supporting the implementation, training, and optimisation of the Product Lifecycle Management (PLM) toolset, with a focus on Windchill.
You will act as the first point of contact for user queries, provide expert-level support, and contribute to the successful rollout and adoption of PLM tools across engineering communities.
About the Role
Our customer in the Defence sector is seeking a highly skilled PLM Toolset Support Specialist to join the Engineering Design Capabilities Team. This role is critical in supporting the implementation, training, and optimisation of the Product Lifecycle Management (PLM) toolset, with a focus on Windchill.
You will act as the first point of contact for user queries, provide expert-level support, and contribute to the successful rollout and adoption of PLM tools across engineering communities.
Key Responsibilities
- Provide expert-level support for the PLM toolset within the Engineering Design Capabilities Team.
- Act as first-line support for Windchill user queries, ensuring timely and effective resolution.
- Develop training materials and user support documentation for tool implementation.
- Deliver training sessions and one-on-one coaching during pilot phases and broader rollouts.
- Assist in process creation and updates related to PLM tool implementation.
- Conduct training needs analysis across engineering communities at group level.
- Provide technical support for verification and validation activities to ensure PLM tools meet business requirements.
- Support User Acceptance Testing (UAT) in integration environments to validate workflows.
- Assist with data organisation requests and manage user roles and permissions.
- Offer advisory support on data organisation execution.
- Troubleshoot Windchill-related issues in line with KPIs and service level agreements.
- Monitor and report on system performance issues.
- Maintain and update PLM support documentation and user guides.
- Apply deep knowledge of PDM and PLM systems, their capabilities, and best practices.
Requirements
Required Skills and Experience
- British Nationality and current SC Clearance (mandatory).
- Proven experience supporting PLM/PDM systems, particularly Windchill.
- Strong understanding of engineering processes and lifecycle management.
- Experience in training delivery, both in group settings and one-on-one.
- Excellent problem-solving and troubleshooting skills.
- Ability to work collaboratively across teams and communicate technical concepts clearly.
- Familiarity with UAT processes, data management, and role-based access control.
Desirable
- Experience in the Defence sector or other high-security environments.
- Knowledge of PLM integration with other enterprise systems.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Contract
Job function
-
Job function
Product Management and Marketing
-
Industries
Defense and Space Manufacturing
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Product Lifecycle Management Support Specialist- Defence employer: Positiv Cohort Ltd
Contact Detail:
Positiv Cohort Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Lifecycle Management Support Specialist- Defence
✨Tip Number 1
Familiarise yourself with Windchill and other PLM tools before applying. Understanding the software's functionalities will not only help you during interviews but also demonstrate your proactive approach to learning.
✨Tip Number 2
Network with professionals in the Defence sector, especially those who work with PLM systems. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with training delivery and user support. Be ready to share specific examples of how you've successfully trained users or resolved technical issues in previous roles.
✨Tip Number 4
Stay updated on the latest trends in Product Lifecycle Management and Defence technologies. This knowledge can set you apart from other candidates and show your commitment to the field.
We think you need these skills to ace Product Lifecycle Management Support Specialist- Defence
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description. Understand the key responsibilities and required skills for the Product Lifecycle Management Support Specialist role, especially the focus on Windchill.
Tailor Your CV: Customise your CV to highlight relevant experience in PLM/PDM systems, particularly Windchill. Emphasise your problem-solving skills and any experience in training delivery, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of engineering processes and lifecycle management. Mention your British nationality and SC Clearance, as these are mandatory requirements.
Highlight Relevant Experience: In your application, be sure to include specific examples of your experience in the Defence sector or high-security environments, if applicable. This will strengthen your application and demonstrate your suitability for the role.
How to prepare for a job interview at Positiv Cohort Ltd
✨Showcase Your PLM Expertise
Make sure to highlight your experience with PLM and PDM systems, especially Windchill. Be prepared to discuss specific challenges you've faced and how you resolved them, as this will demonstrate your problem-solving skills.
✨Prepare for Technical Questions
Expect technical questions related to PLM processes and engineering lifecycle management. Brush up on your knowledge of UAT processes and data management, as these are crucial for the role.
✨Demonstrate Training Experience
Since training delivery is a key part of the job, be ready to share examples of how you've developed training materials or conducted sessions in the past. This will show your ability to communicate complex concepts clearly.
✨Understand the Defence Sector
Familiarise yourself with the unique challenges and requirements of the Defence sector. Showing that you understand the context in which the PLM tools will be used can set you apart from other candidates.
