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- Tasks: Support our lettings team with bookings, admin, and tenant enquiries.
- Company: Join Posh Pads, a top property specialist in Southampton with 30 years of experience.
- Benefits: Enjoy a friendly team culture, career progression, and access to company vehicles.
- Why this job: Gain valuable experience in a supportive environment with no prior experience needed.
- Qualifications: Strong IT skills and a customer-focused attitude are essential; driving licence preferred.
- Other info: Full training provided; work Monday to Friday, 9:00 am to 5:30 pm.
The predicted salary is between 20000 - 24000 ÂŁ per year.
Posh Pads Southampton, England, United Kingdom
Lettings Administrator/Negotiator
Posh Pads Southampton, England, United Kingdom
1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Southampton | Mon–Fri, 9:00 am – 5:30 pm | No weekends | Pay:£24,000.00-£28,000.00 per year
Join Posh Pads Southampton – one of the city’s leading property specialists, with over 30 years of experience providing high-quality homes for students and professionals. We pride ourselves on excellent customer service, a friendly team culture, and professional growth opportunities.
The Role
We’re looking for a motivated Lettings Administrator to support our busy lettings team. No prior lettings experience required as full, on the job, training provided. You will handle bookings, administration, and day-to-day operations that keep our lettings running smoothly.
Key Duties
- Book and manage property viewings
- Prepare tenancy agreements, renewals, and compliance paperwork
- Manage tenant enquiries by phone, email, and in-office
- Keep property listings up to date
- Maintain accurate records in PMS/CRM systems
- Assist with referencing, compliance checks, and general admin tasks
What We are Looking For
- Strong IT and admin skills (Microsoft Office essential)
- Previous experience with CRMs or PMS software preferred
- Excellent communication and organisation
- Detail-oriented and proactive
- Team player with a customer-focused attitude
What We Offer
- Friendly, supportive team environment
- Career progression in Lettings and Property management
- Access to company vehicles
Job Types: Full-time, Permanent
- Company pension
- Cycle to work scheme
Education:
- GCSE or equivalent (preferred)
Licence/Certification:
- Driving Licence (preferred)
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Management
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Lettings Administrator/Negotiator employer: Posh Pads
Contact Detail:
Posh Pads Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator/Negotiator
✨Tip Number 1
Familiarise yourself with the local property market in Southampton. Understanding the area and its rental trends will help you engage more effectively during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Brush up on your IT skills, especially Microsoft Office and any CRM/PMS software. Being comfortable with these tools will not only boost your confidence but also show that you're ready to hit the ground running.
✨Tip Number 3
Practice your communication skills, as this role requires excellent interaction with tenants and team members. Consider role-playing common scenarios you might encounter, such as handling tenant enquiries or booking viewings.
✨Tip Number 4
Network with professionals in the lettings industry. Attend local property events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals.
We think you need these skills to ace Lettings Administrator/Negotiator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills such as IT proficiency, communication, and organisation. Even if you lack lettings experience, emphasise any customer service or administrative roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Posh Pads and how your skills align with their values of excellent customer service and teamwork.
Highlight Transferable Skills: If you don't have direct lettings experience, focus on transferable skills from previous jobs. For example, detail your experience with CRM systems or any administrative tasks that demonstrate your attention to detail and proactivity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Lettings Administrator role.
How to prepare for a job interview at Posh Pads
✨Show Your Organisational Skills
As a Lettings Administrator, you'll need to manage multiple tasks simultaneously. Be prepared to discuss how you stay organised and prioritise your workload. Share examples from previous experiences where your organisational skills made a difference.
✨Demonstrate Your IT Proficiency
Strong IT skills are essential for this role. Familiarise yourself with Microsoft Office and any CRM or PMS software you might have used. During the interview, mention specific tools you've worked with and how they helped you in your previous roles.
✨Emphasise Customer Service Experience
Posh Pads values excellent customer service. Be ready to talk about your experience in customer-facing roles, highlighting how you handled enquiries and resolved issues. Show that you understand the importance of a customer-focused attitude.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and career progression within the lettings team. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
