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- Tasks: Join us as a Venue Representative, welcoming guests and ensuring a smooth event experience.
- Company: Work with WORLDS UK partner Poseidon, known for immersive music and art shows.
- Benefits: Enjoy part-time hours, flexible scheduling, and the chance to work in a creative environment.
- Why this job: Be part of a fun team that values positivity, creativity, and customer engagement.
- Qualifications: Tech-savvy, customer service experience, and great communication skills are essential.
- Other info: Must be reliable, detail-oriented, and able to handle high-pressure situations.
This is a UK based position and the successful applicant will be hired into WORLDS UK-based partner company, Poseidon. All offers of employment with WORLDS are contingent upon clear results of a thorough background check.
We are looking for energetic people to join our team hosting the immersive show MESMERICA. You will be working as an on-site representative and our company ambassador to the venue staff team and audience. This is a part-time employment position. MESMERICA will run at the planetarium as long as there is a demand for seats.
Our ideal candidate would be tech savvy, have customer service experience, social media knowledge and an upbeat, positive personality. WORLDS shows are fully immersive music and art cinematic projection shows for planetariums and giant screen theaters designed to relieve stress, evoke joy, happiness, and relaxation.
Responsibilities include:
- Setting up/taking down our lobby setup to include: signage, check-in table, and merchandise
- Welcoming and checking in our audiences, answering guests' questions
- Merchandise inventory and sales
- Overall event facilitation, ensuring a smooth guest experience
- Offering suggestions or comments on how we can do better
- Communication: this role requires timely communication with our Venue Operations team
Great communication skills are a MUST for this position.
Requirements:
- Comfortable with using iPad apps, including WhatsApp
- Upbeat, positive personality
- Customer service experience
- Communicative
- Detail oriented
- Reliable
- Punctual
- Good judgment (able to timely relay any concerns or issues)
- Leadership / teamwork qualities (able to confidently direct provided on-site staff helpers when necessary)
- Natural problem solver
- Calm under pressure in high stress environments
More about our values:
- Hard work, including some off hours (since we are running shows round the world)
- World-class standards
- Attention to detail; we are moving fast and don’t have time to be checking others’ work
- Humor (lots of humor)
- Respect and consideration for other team members and our audience
- Ethics - while we push the boundaries of the tech, we always act with honesty and integrity
- Long-term, big picture thinking
- A collaborative outlook and attitude
- Ownership of mistakes, and the ability to turn them into learning opportunities. We don’t do guilt
- Open, honest communication
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Venue Representative - Bristol employer: Poseidon Music Ltd
Contact Detail:
Poseidon Music Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Representative - Bristol
✨Tip Number 1
Familiarise yourself with the MESMERICA show and its immersive experience. Understanding the content and the audience's expectations will help you engage more effectively during your interactions.
✨Tip Number 2
Brush up on your customer service skills, especially in high-pressure situations. Think of examples from your past experiences where you successfully resolved issues or enhanced a guest's experience.
✨Tip Number 3
Show off your tech-savviness by being comfortable with iPad apps and social media platforms. Consider how you can use these tools to enhance the audience's experience and promote the event.
✨Tip Number 4
Demonstrate your upbeat personality during any interactions, whether in interviews or networking. Positivity is key for this role, so think about how you can convey your enthusiasm for the position.
We think you need these skills to ace Venue Representative - Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and any tech-savvy skills, especially with iPad apps. Emphasise your upbeat personality and ability to work under pressure.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the immersive show MESMERICA. Mention how your values align with those of WORLDS, such as teamwork, communication, and attention to detail.
Showcase Communication Skills: Since great communication is essential for this role, consider including examples in your application that demonstrate your ability to communicate effectively with both team members and guests.
Highlight Problem-Solving Abilities: Provide specific examples of how you've successfully handled challenges in previous roles. This will showcase your natural problem-solving skills and calmness under pressure, which are crucial for this position.
How to prepare for a job interview at Poseidon Music Ltd
✨Show Your Enthusiasm
As a Venue Representative, your upbeat personality is key. Make sure to convey your excitement about the role and the immersive experience of MESMERICA during the interview. A positive attitude can set you apart from other candidates.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you resolved issues or enhanced guest experiences, as this role heavily relies on strong communication and problem-solving skills.
✨Familiarise Yourself with Technology
Since the position requires using iPad apps and other tech tools, brush up on your tech skills before the interview. Be ready to discuss your comfort level with technology and any relevant experiences you've had in similar roles.
✨Emphasise Teamwork and Leadership
This role involves working with venue staff and possibly directing helpers. Share examples that showcase your teamwork and leadership abilities, especially in high-pressure situations. This will demonstrate your capability to ensure a smooth guest experience.
