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- Tasks: Engage with guests, ensure smooth event flow, and create memorable experiences.
- Company: Join the innovative Beautifica Team at WORLDS® for immersive shows.
- Benefits: Flexible part-time hours, dynamic work environment, and a chance to meet new people.
- Other info: Perfect for students looking for fun, interactive roles on evenings and weekends.
- Why this job: Be part of unique cinematic experiences and make a real impact on guest enjoyment.
- Qualifications: Strong communication skills, tech-savvy, reliable, and a team player.
The predicted salary is between 12 - 15 ÂŁ per hour.
This is a UK-based position, and the successful applicant will be hired into WORLDS UK-based partner company, Poseidon. All offers of employment with WORLDS® are contingent upon clear results of a thorough background check.
Join the Beautifica Team – (On-Site) Are you an energetic, tech-savvy professional with outstanding communication and customer service skills? We’re looking for responsible and outgoing individuals to represent WORLDS® at our immersive, cinematic projection shows. This part-time role requires reliability, strong leadership, and the ability to create a smooth and enjoyable guest experience.
About WORLDS® Shows: WORLDS™️ produces fully immersive cinematic music and art projection shows for planetariums and giant-screen theaters. Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences.
What You’ll Do:
- Event Setup & Breakdown: Set up and take down signage, check-in tables, and merchandise displays, and charge devices.
- Guest Experience: Greet and check in guests, answer questions, and ensure a seamless audience experience.
- Event Oversight: Monitor the event flow and quickly resolve any on-site issues.
- Communication & Reporting: Maintain timely communication with the Venue Operations team and venue staff, relay concerns, and provide feedback for improvement.
Schedule & Commitment: This is a part-time, on-site role with shifts primarily on evenings and weekends. Schedule varies by location and ticket sales, and may range from occasional shifts to multiple days per week. Weekends from 3:30pm-8:45pm. Additional dates will be assigned based on ticket sales and venue scheduling. Days and shift times may vary.
Location: Real Ideas, Market Hall (Duke St, Devonport, Plymouth PL1 4PS)
Who You Are:
- A strong communicator who can confidently engage with guests and venue staff.
- Tech-savvy and comfortable using iPhone apps, including WhatsApp.
- Reliable, punctual, and detail-oriented with excellent judgment.
- A proactive problem solver who stays calm under pressure.
- A team player with leadership skills, able to direct on-site venue staff when necessary.
Key Performance Indicators (KPIs): Success in this role will be measured by your ability to deliver a smooth, engaging guest experience and uphold the high standards of WORLDS shows. You’ll know you’re thriving when:
- Guest Satisfaction: Audiences consistently report positive experiences and smooth check-ins.
- Operational Accuracy: Setup, check-in, and breakdown follow all company procedures, with no missed steps.
- Communication Quality: Timely, clear updates are shared with the Venue Operations team before, during, and after events.
- Reliability: You arrive on time, fully prepared, and consistently ready to represent the WORLDS brand with professionalism.
- Problem Solving: On-site challenges are handled calmly, with quick and effective resolutions.
If you are looking for a fun, interactive job where you can engage with people and be part of a unique immersive experience, we’d love to hear from you.
More about our values: We expect respect and consideration for other team members and our audience, ethics - while we push the boundaries of the tech, we always act with honesty and integrity, a collaborative outlook and attitude, ownership of mistakes, and the ability to turn them into learning opportunities. We don’t do guilt. Open, honest communication.
Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Venue Guest Experience Representative - Plymouth employer: Poseidon Digital
Contact Detail:
Poseidon Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Guest Experience Representative - Plymouth
✨Tip Number 1
Get to know the company! Before your interview, dive into WORLDS® and Poseidon. Understand their mission and values so you can show how you fit right in. It’ll help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and how you handle guest experiences. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! Even though it’s a fun job, showing up looking professional can make a great first impression. Think smart-casual and be ready to represent the WORLDS brand with style and confidence.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Venue Guest Experience Representative - Plymouth
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your unique skills can enhance the guest experience.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your communication skills and any tech-savvy experiences you have. We love seeing how you can bring your strengths to our immersive shows!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure to communicate your relevant experiences without unnecessary fluff. This helps us see your qualifications quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Poseidon Digital
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Venue Guest Experience Representative. Familiarise yourself with the job description and think about how your skills align with the requirements, especially in guest communication and event oversight.
✨Show Off Your Tech Savvy
Since this role requires using iPhone apps like WhatsApp, be prepared to discuss your tech skills. You might even want to mention any relevant experiences where you've used technology to enhance customer service or streamline processes.
✨Prepare for Problem-Solving Scenarios
Think of examples from your past where you’ve had to resolve issues on the spot. The interviewers will likely ask how you handle pressure and unexpected challenges, so having a few stories ready will show them you’re calm and capable under stress.
✨Emphasise Teamwork and Leadership
This position values collaboration and leadership. Be ready to share instances where you’ve worked as part of a team or taken charge in a situation. Highlighting your ability to lead and support others will resonate well with the interviewers.