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- Tasks: Manage venue contracts and payments, ensuring accuracy and clear communication.
- Company: Dynamic company focused on live show operations in a fast-paced environment.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional growth.
- Why this job: Be a key player in the exciting world of live events and venue management.
- Qualifications: Experience in contract administration and strong organisational skills required.
- Other info: Join a collaborative team and thrive in a supportive, international setting.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Contracts & Payments Administrator who is responsible for the day-to-day administration of venue contracts and payments, ensuring accuracy, timeliness, and clear communication with internal teams and external venue partners. You will take ownership of contract tracking, payment coordination, and issue resolution, operating as a reliable point of continuity while the incumbent is on leave. The ideal candidate is highly organised, detail-oriented, and confident managing high volumes of agreements and payments in a fast-paced, international environment.
Key Responsibilities
- Contracts Administration
- Manage and maintain accurate records of venue contracts, amendments, and renewals
- Track contract status, key dates, and commercial terms across multiple venues and territories
- Ensure contracts are correctly logged, stored, and accessible in internal systems
- Support coordination of contract execution with venues and internal stakeholders
- Proactively flag missing information, discrepancies, or risks
- Payments & Financial Coordination
- Coordinate venue payments in line with contractual terms and agreed schedules
- Prepare and verify payment data for accuracy prior to submission to Finance
- Track payment status and follow up on outstanding or delayed payments
- Act as a point of contact for venue payment queries and issue resolution
- Maintain clear audit trails and documentation for all payments
- Cross-Functional Support
- Work closely with the Venue Engagement team to support live show operations
- Liaise with Finance to ensure payments are processed accurately and on time
- Coordinate with Legal or leadership on contract-related questions or exceptions
- Support reporting and internal updates related to contract and payment status
Qualifications & Experience
- Proven experience in contract administration, payments coordination, or a similar operational role
- Strong attention to detail and comfort working with financial and contractual data
- Experience working cross-functionally with finance and operations teams
- High level of organisation and ability to manage multiple priorities
- Strong written and verbal communication skills
- Comfortable working remotely with distributed teams
- Experience with spreadsheets, document management systems, and internal databases
KPIs
- Contract Accuracy & Compliance
- Goal: Ensure contracts are complete, accurate, and properly tracked.
- ≥ 99% accuracy in contract records and key data fields
- Contract discrepancies identified and flagged within 2 business days
- Minimal rework required due to administrative errors
- Payment Timeliness & Accuracy
- Goal: Ensure venue payments are processed correctly and on schedule.
- 100% of payments prepared and submitted by agreed internal deadlines
- Zero preventable payment errors or omissions
- Clear documentation maintained for all payment activity
- Issue Resolution & Responsiveness
- Goal: Resolve queries efficiently and professionally.
- Venue and internal payment queries acknowledged within 1–2 business days
- Issues escalated early when delays or risks are identified
- Reduced need for leadership intervention
- Organisation & Process Ownership
- Goal: Maintain strong systems and continuity during maternity cover.
- Contract and payment trackers kept fully up to date
- Clear handover documentation maintained throughout the contract
- Processes easy for others to follow if coverage is required
- Collaboration & Reliability
- Goal: Be a dependable partner to cross-functional teams.
- Clear, proactive communication with Venue Engagement, Finance, and Operations
- Deadlines consistently met
- Calm, solutions-focused approach during busy show periods
Contracts & Payments Administrator (UK/EU) in Birmingham employer: Poseidon Digital
Contact Detail:
Poseidon Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts & Payments Administrator (UK/EU) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know your stuff about contracts and payments, and be ready to discuss how you can bring value to the team.
✨Tip Number 3
Practice your answers to common interview questions. We all know the classics, so get comfortable with them. Confidence is key when discussing your experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Contracts & Payments Administrator (UK/EU) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contracts & Payments Administrator role. Highlight your experience in contract administration and payments coordination, and don’t forget to showcase your attention to detail and organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to managing contracts and payments, and show us your enthusiasm for working with our team.
Showcase Your Communication Skills: Since this role involves liaising with various teams, make sure to demonstrate your strong written communication skills in your application. Clear and concise language will help us see how you can effectively communicate with both internal and external partners.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Poseidon Digital
✨Know Your Contracts Inside Out
Before the interview, make sure you understand the basics of contract administration. Brush up on key terms and processes related to venue contracts and payments. This will not only show your expertise but also demonstrate your enthusiasm for the role.
✨Showcase Your Organisational Skills
Prepare examples that highlight your ability to manage multiple priorities and maintain accurate records. Think of specific situations where you successfully tracked contracts or coordinated payments, and be ready to discuss how you ensured accuracy and timeliness.
✨Communicate Clearly and Confidently
Since this role involves liaising with various teams, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate how you’ve effectively communicated with finance, legal, or operations teams to resolve issues or clarify contract details.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding payment discrepancies or contract issues. Prepare by thinking through potential scenarios you might face in the role and how you would approach resolving them efficiently.
