Portsmouth City Council is seeking a Housing Triage Officer to be the first point of contact for customers needing housing advice. The role involves handling face-to-face, telephone and email inquiries, assessing circumstances, and providing initial advice on social housing access, homelessness, and private renting.
You will signpost to appropriate services, record details in IT systems, and contribute to a supportive, patient, and collaborative team environment.
Frontline Housing Triage & Advice Officer employer: Portsmouth
Slim Chickens Portsmouth is an exceptional employer, recognised as a Sunday Times Best Big Company to Work For in 2025 and 2026. With a vibrant work culture that prioritises integrity, hard work, and personal growth, employees enjoy generous benefits including discounts, flexible working options, and career advancement opportunities within a supportive team environment. Join us in creating memorable guest experiences while thriving in a fun and motivating atmosphere!
