At a Glance
- Tasks: Support the TRO Team with traffic regulation orders and customer enquiries.
- Company: Portsmouth City Council, dedicated to making a difference in the community.
- Benefits: Hybrid working, competitive salary, and commitment to inclusivity.
- Other info: Flexible working environment with opportunities for personal growth.
- Why this job: Join a team that values collaboration and continuous improvement for residents.
- Qualifications: Strong communication, IT skills, and experience in customer service.
The predicted salary is between 22950 - 28050 £ per year.
Your new role involves supporting the day-to-day work of the TRO Team and the administration of Traffic Regulation Orders. Your responsibilities will include:
- Supporting the investigation of service complaints and providing clear verbal and written responses, escalating issues where appropriate.
- Providing technical, administrative and consultation support to the TRO Team.
- Liaising with internal teams to support a coordinated and collaborative approach to TRO consultations and queries.
- Coordinating and providing information relating to Traffic Regulation Orders and Land Charges.
- Responding to and investigating traffic-related enquiries from residents, councillors and other stakeholders, working with TRO officers where appropriate.
- Supporting the preparation of technical information and reports for the TRO Steering Group.
- Raising purchase orders, processing invoices and completing advanced administrative tasks, while ensuring work complies with relevant council procedures, policies and professional standards.
You will be organised, proactive and customer-focused, with strong communication, numerical and IT skills. You will have experience of providing advice and guidance, building effective working relationships and managing competing priorities.
You should also have:
- Experience of working with customers and stakeholders.
- Good general IT skills, including experience of Microsoft applications, with a willingness to learn specialist software.
- Good organisational and numerical analysis skills.
- The ability to work independently and as part of a team.
- A creative and practical approach to solving problems and improving transport services.
- A commitment to delivering excellent services and continuous improvement for Portsmouth residents.
We offer hybrid working with the expectation to attend the office a minimum of 2 days a week (pro rata for part time), this remains flexible, depending on the role and subject to business needs.
We are not able to offer sponsorship for this position. You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. If you apply without a detailed personal statement, it is unlikely that you will be shortlisted.
We are a disability confident employer and Armed Forces Covenant gold standard.
Transport Delivery Assistant TRO in Barry employer: Portsmouth
Slim Chickens Portsmouth is an exceptional employer, recognised as a Sunday Times Best Big Company to Work For in 2025 and 2026. With a vibrant work culture that prioritises integrity, hard work, and personal growth, employees enjoy generous benefits including discounts, flexible working options, and career advancement opportunities within a supportive team environment. Join us in creating memorable guest experiences while thriving in a fun and motivating atmosphere!
StudySmarter Expert Advice🤫
We think this is how you could land Transport Delivery Assistant TRO in Barry
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Portsmouth.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Portsmouth. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Transport Delivery Assistant TRO in Barry
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Portsmouth, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Portsmouth and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Portsmouth. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Portsmouth
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Portsmouth.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Portsmouth.
