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- Tasks: Flush the water distribution network and identify maintenance needs while ensuring compliance with standards.
- Company: Join Portsmouth Water, a company dedicated to providing essential services for everyone.
- Benefits: Enjoy 25 days annual leave, a generous pension scheme, and performance bonuses.
- Other info: Flexible working arrangements available; apply early as we may close the advert sooner.
- Why this job: Make a real difference in your community while working outdoors and tackling new challenges.
- Qualifications: Strong communication skills and ability to manage tasks under pressure; water hygiene certification is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We’re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future. We are thrilled to offer an opportunity within our Network Department for a Network Flushing Operative. In this role, you will be responsible for effectively flushing the distribution network and identifying maintenance needs, all while ensuring that activities are aligned with PW’s operating procedures. You will also ensure that all company and regulatory standards are consistently followed. With a positive, proactive attitude, you will confidently manage queries in a calm and thoughtful manner. You’ll enjoy working in a supportive team environment, with the opportunity to work outdoors and tackle new challenges each day. Your efforts will play a key role in providing a vital service to our customers. You’ll also work closely with other departments and external partners to resolve network and customer concerns. The successful candidate will consistently reflect our core values of Excellence, Integrity, and Future Focus.
What will you be doing?
- Adhere to all Health and Safety policies and procedures.
- Provide exceptional customer service when interacting with both internal and external customers.
- Ensure that all network operations are conducted thoughtfully, with careful planning and consideration.
- Complete all operations in line with relevant PW policies, procedures, and RAMS (Risk Assessment and Method Statements).
- Perform field activities with effective customer communication, ensuring all relevant information is accurately processed and returned.
- Follow department-specific risk and COSHH assessments in line with PW standards.
- Assist in the timely, proactive, and reactive communications with both customers and internal departments.
- Ensure all face-to-face customer interactions are handled with grace and professionalism, maintaining high standards of customer service throughout.
- Participate in out of hours work as required, with the flexibility to begin flushing operations when network conditions permit.
What do you need?
- Ability to work gracefully under pressure, balancing varying priorities.
- Exceptional time management skills to ensure timely completion of tasks.
- Strong communication skills, with the ability to connect confidently at all levels.
- Proven ability to network and build strong, lasting relationships with both internal and external stakeholders.
- A thorough understanding of all field activities and operations.
- Water hygiene certification is desirable.
- NRSWA qualification is also desirable.
We recognise people want to work in a variety of different ways, and that’s why we’re happy to consider flexible working arrangements. Please feel free to talk to us at interview about the flexibility you may be looking for. Please note, we may close this advert early if we receive a high volume of applications — so we encourage you to apply as soon as possible to avoid missing out. We’re committed to equality, diversity and inclusion, and we actively encourage applications from all sections of society. Please be aware, the Company has a responsibility to ensure that all employees are eligible to live and work in the United Kingdom. Due to the high volume of applications we may receive, we’ll usually be in touch within 4 weeks of receiving it.
What Portsmouth Water offer you
- Holidays Made Better - Enjoy 25 days of annual leave, plus bank holidays, giving you plenty of time to relax, recharge, and explore.
- A Pension That Works for You - We’ll help secure your future with a generous pension scheme, contributing up to 15% – because your tomorrow matters as much as your today.
- Performance Pays Off - You could earn a non-contractual bonus of up to 6% of your basic salary, linked to company performance.
- Family Comes First - Enhanced maternity, paternity, and adoption leave and pay.
- Social Events - All expenses covered summer and winter social events.
- Peace of Mind, Always - Our life assurance scheme provides a 4x salary lump sum benefit.
- Comprehensive Wellbeing Support - Confidential mental health and wellbeing guidance 24/7, plus access to Virtual GP and HealthHero app.
- PW Perks – Treat Yourself! - Discounts at retailers, plus benefits like: Electric Vehicle Scheme (after 1 year), Cycle to Work Scheme, Health Cash Plan …and more!
Network Flushing Operative employer: Portsmouth Water
Contact Detail:
Portsmouth Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Flushing Operative
✨Tip Number 1
Get to know the company! Research Portsmouth Water and their values. When you understand what they stand for, you can tailor your conversations during interviews to show how you align with their mission.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios related to the Network Flushing Operative role. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider knowledge about the company culture and may even lead to a referral.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Network Flushing Operative
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for the role! Share why you’re excited about being a Network Flushing Operative and how you can contribute to our mission of providing water for everyone.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience and skills that align with what we’re looking for, especially in customer service and network operations.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary details.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Portsmouth Water.
How to prepare for a job interview at Portsmouth Water
✨Know Your Stuff
Make sure you understand the role of a Network Flushing Operative inside out. Familiarise yourself with the key responsibilities, such as flushing the distribution network and adhering to health and safety policies. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves interacting with both internal and external customers, practice how you'll communicate effectively. Think about examples where you've handled customer queries or worked in a team. Being able to articulate your experiences will demonstrate your strong communication skills.
✨Be Prepared for Scenario Questions
Expect questions that assess how you would handle specific situations, especially under pressure. Prepare by thinking of scenarios related to time management and prioritising tasks. This will showcase your ability to balance varying priorities, which is crucial for this role.
✨Emphasise Your Team Spirit
This job requires working closely with other departments and external partners. Be ready to discuss how you've successfully collaborated in the past. Highlighting your ability to build strong relationships will align with the company's core values and show that you're a great fit for their supportive team environment.