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- Tasks: Flush the water distribution network and identify maintenance needs while ensuring compliance.
- Company: Join a forward-thinking company dedicated to providing essential water services.
- Benefits: Enjoy outdoor work, supportive team culture, and opportunities for personal growth.
- Other info: Flexible hours and dynamic challenges await you in this vital role.
- Why this job: Make a real difference in your community by ensuring everyone has access to clean water.
- Qualifications: A proactive attitude and commitment to excellent customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
We’re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future. We are thrilled to offer an opportunity within our Network Department for a Network Flushing Operative. In this role, you will be responsible for effectively flushing the distribution network and identifying maintenance needs, all while ensuring that activities are aligned with PW’s operating procedures. You will also ensure that all company and regulatory standards are consistently followed. With a positive, proactive attitude, you will confidently manage queries in a calm and thoughtful manner. You’ll enjoy working in a supportive team environment, with the opportunity to work outdoors and tackle new challenges each day. Your efforts will play a key role in providing a vital service to our customers. You’ll also work closely with other departments and external partners to resolve network and customer concerns. The successful candidate will consistently reflect our core values of Excellence, Integrity, and Future Focus.
Key Responsibilities
- Adhere to all Health and Safety policies and procedures.
- Provide exceptional customer service when interacting with both internal and external customers.
- Ensure that all network operations are conducted thoughtfully, with careful planning and consideration.
- Complete all operations in line with relevant PW policies, procedures, and RAMS (Risk Assessment and Method Statements).
- Perform field activities with effective customer communication, ensuring all relevant information is accurately processed and returned.
- Follow department‑specific risk and COSHH assessments in line with PW standards.
- Assist in the timely, proactive, and reactive communications with both customers and internal departments.
- Ensure all face‑to‑face customer interactions are handled with grace and professionalism, maintaining high standards of customer service throughout.
- Participate in out of hours work as required, with the flexibility to begin flushing operations when network conditions permit.
Network Flushing Operative in Hampshire employer: Portsmouth Water
Contact Detail:
Portsmouth Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Flushing Operative in Hampshire
✨Tip Number 1
Get to know the company! Research their values and mission, especially around water conservation and customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers and other departments, being able to convey information clearly and professionally is key. Try role-playing scenarios with a friend to boost your confidence.
✨Tip Number 3
Be proactive during interviews! Prepare questions about the role and the team dynamics. This shows that you're not just looking for any job, but that you're keen on contributing positively to their network operations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Network Flushing Operative in Hampshire
Some tips for your application 🫡
Show Your Passion for Water Services: When writing your application, let us know why you're excited about the role of Network Flushing Operative. Share your enthusiasm for ensuring everyone has access to clean water and how you can contribute to our mission.
Highlight Relevant Experience: Make sure to mention any previous experience you have that relates to network operations or customer service. We want to see how your background aligns with the responsibilities of the role, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Portsmouth Water
✨Know Your Stuff
Make sure you understand the role of a Network Flushing Operative inside and out. Familiarise yourself with the key responsibilities mentioned in the job description, especially around health and safety policies, customer service, and network operations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves interacting with both internal and external customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you handled queries or resolved issues effectively. Highlighting your proactive attitude and ability to communicate clearly will set you apart.
✨Demonstrate Team Spirit
This position requires working closely with other departments and external partners. Be ready to talk about your experience working in teams and how you contribute to a supportive environment. Share examples of how you've collaborated with others to tackle challenges, as this aligns with the company’s core values.
✨Prepare for Practical Scenarios
You might be asked to solve hypothetical problems related to network flushing or customer interactions during the interview. Practice thinking on your feet by considering potential scenarios and how you would handle them. This will show your problem-solving skills and readiness to tackle the unexpected in the field.