Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage check-ins, and provide top-notch service at the front desk.
- Company: Join the Portsmouth Marriott Hotel, a leader in hospitality with a vibrant team culture.
- Benefits: Enjoy discounted stays, free meals, wellness programmes, and unlimited career growth opportunities.
- Why this job: Be part of a dynamic team that values excellence and offers real career progression.
- Qualifications: Strong communication skills and a friendly attitude are essential.
- Other info: Flexible hours and exciting staff events make this a fun workplace.
The predicted salary is between 8000 - 12000 £ per month.
Job Summary
The Portsmouth Marriott Hotel is looking for a Front Desk Associate to join the Front Desk team
We are looking for an enthusiastic Front Desk Associate wanting to assist in ensuring all our guests have a wonderful stay at the world leading hospitality company Portsmouth Marriott Hotel. Located near famous landmarks such as the Spinnaker Tower has a range of amenities including: Cast Iron Bar & Grill, our signature restaurant and fitness centre.
The Portsmouth Marriott Hotel provides exceptional, personal, and friendly service whilst catering to a variety of guests.
At Portsmouth Marriott there is the opportunity to progress your career in a supportive environment
As the Front Desk Associate you will…
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
- Confidently all payment types such as room charges, cash, checks, debit, or credit.
- Coordinate with Housekeeping to track readiness of rooms for check-in.
- Supply guests with directions and information regarding property and local areas of interest.
- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system.
- Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
- Embrace the Marriott culture
A successful Front Desk Associate is someone who…
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
- Strong Communication skills & interpersonal skills
- Excellent level of spoken and written English
- Welcome and acknowledge all guests according to company standards; anticipate and address guests\’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Able to work independently and within a team
- Perform other reasonable job duties as requested by Supervisors.
- Flexible approach to working hours including evening, weekends & bank holidays
In return for your hard work, the Front Desk Associate will receive…
- Discounted stays at over 7,300 hotels worldwide
- Discounted food & drink in all our restaurants and bars
- Discounts for your friends and family
- Free use of Leisure Club facilities
- Wellness and mental health programmes
- Paid Holidays and Bank Holidays
- Double pay for working bank holidays
- Gratuities
- World class training and development
- Unlimited career opportunities (internationally and locally)
- Half price cinema tickets
- Specially curated discounts in thousands of shops and discount in Swindon Designer Outlet
- Staff parties
- Free meal on shift
- Free car parking
- Service awards and recognition gifts
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott
Front Office Associate employer: Portsmouth Marriott Hotel
Contact Detail:
Portsmouth Marriott Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Associate
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Front Desk Associate role at Portsmouth Marriott.
✨Tip Number 2
Practice your communication skills! Since this role requires strong interpersonal abilities, consider doing mock interviews with a friend. This will help you articulate your thoughts clearly and confidently when you meet potential employers.
✨Tip Number 3
Show your enthusiasm! When you get the chance to interview, let your passion for hospitality shine through. Share stories about how you've gone above and beyond for guests in the past – it’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Portsmouth Marriott and be one step closer to joining our fantastic team.
We think you need these skills to ace Front Office Associate
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you're excited about the opportunity to help guests have a wonderful stay at Portsmouth Marriott.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Front Desk Associate role. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get to know you better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Portsmouth Marriott Hotel
✨Know the Company Inside Out
Before your interview, take some time to research the Portsmouth Marriott Hotel. Understand their values, culture, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Your Communication Skills
As a Front Desk Associate, strong communication skills are key. Practice speaking clearly and confidently about your previous experiences. You might even want to role-play common interview scenarios with a friend to get comfortable with articulating your thoughts.
✨Showcase Your Customer Service Mindset
Think of examples from your past where you went above and beyond for a customer. Be ready to share these stories during your interview, as they highlight your ability to provide exceptional service, which is crucial for this role at the Portsmouth Marriott.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the hotel’s approach to guest satisfaction. This shows that you’re not just interested in the job, but also in how you can contribute to their success.