Job Description
An exciting opportunity has arisen to join the Commercial team at Portsmouth Football Club as Commercial Executive to lead on Hospitality.
The Commercial Executive's role focuses on matchday hospitality sales and delivery. The role will also include responsibilities across other Commercial areas including Sponsorship Sales and Sponsorship Rights Delivery.
The successful candidate will:-
- Lead the Club’s Match Day hospitality sales activities.
- Support the Head of Corporate Sales by identifying and delivering new and match day hospitality clients and other partnership opportunities.
- Maximise the Club’s commercial revenue through Sponsorship and Hospitality sales and administration.
We are looking for a team-player who has a strong customer-focused approach, with an understanding and working knowledge of hospitality sales.
The successful candidate will be a proactive individual who values client relationships as well as new business acquisition. Excellent written and verbal communication skills are a must for this role. Ideally the individual will have prior experience within hospitality sales and client management and must be flexible and willing to work irregular working patterns typical of a professional football club.
Job Title: Commercial Executive - Hospitality
Department: Commercial
Location: Portsmouth Football Club, Fratton Park
Reports To: Head of Corporate Sales
Contract: Full-Time, Permanent
Hours: Full-time, 5 days per week, including matchdays (evenings and weekends as required)
Salary: Up to £27,500 per annum
Job Purpose
Lead Responsibilities
Lead the end-to-end sales process for seasonal and matchday hospitality.
Serve as the club’s principal contact for hospitality clients.
Own the matchday hospitality operation.
Collaborate with Marketing to execute new business hospitality campaigns.
Shared Responsibilities
Attend home matchdays and club events as a Commercial representative.
Update systems and maintain accurate records of all activity.
Support cross-functional commercial initiatives and contribute to departmental goals.
Represent the Club professionally in all external engagements.
Key Responsibilities
Hospitality Sales and Client Management
Sell seasonal and matchday hospitality packages across all tiers, meeting and exceeding revenue targets.
Proactively manage and retain key client accounts, ensuring customer satisfaction and encouraging renewal and upsell opportunities.
Support the execution of all pre-match and matchday logistics, including table plans, ticket fulfilment, client itineraries, and liaison with catering and operations teams.
Represent the Club professionally in client-facing environments and deliver a seamless, premium guest experience.
Support the Head of Corporate Sales with the hospitality sales calendar and pricing structure.
Rights Delivery and Activation
Support the delivery of contractual rights and activation schedules for sponsors and partners.
Assist with partner liaison on matchdays and event days as required.
Sponsorship and Commercial Partnerships
Support the Head of Corporate Sales in identifying and engaging new sponsorship leads where required.
Assist in the preparation of sponsorship proposals and presentations as needed.
Operational and Administrative Excellence
Manage hospitality and sponsorship communications, ensuring timely responses and proactive client service.
Support post-match reconciliation processes and reporting for the Commercial and Finance departments
Work collaboratively across Ticketing, Marketing, Events, and Operations to ensure alignment on all commercial activities.
Other reasonable and related duties as requested by the Head of Corporate Sales.
Person Specification
1. Professional Experience
Demonstrable success in managing B2B relationships and hospitality sales.
Understanding of hospitality within a professional sports environment.
Background in an EFL commercial role is desirable.
2. Skills and Knowledge
Exceptional interpersonal and client-facing skills.
Excellent verbal and written communication abilities.
High level of organisation with attention to detail.
Proficient in Microsoft Office Suite.
Comfortable working under pressure in a fast-paced environment.
3. Personal Qualities
Personal alignment to the Club's core values:
- We are Passionate
- We are Stronger Together
- We are Honest
- We are Proud
Commercially driven and results-focused.
Collaborative, team-first mindset.
Strong initiative with a proactive, problem-solving approach.
Commitment to delivering exceptional service.
Willingness to work evenings, weekends, and matchdays.
Portsmouth Football Club is committed to ensuring that all job applicants and colleagues do not receive less favourable treatment or are discriminated against, on the grounds of their age; disability; gender; marriage and civil partnership; pregnancy or maternity; race; religion or belief; sex or sexual orientation.
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Commercial Executive - Hospitality in Portsmouth employer: Portsmouth Football Club
Portsmouth Football Club is an exceptional employer, offering a vibrant and inclusive work culture that prioritises the academic growth of young players. As a Casual Science Tutor, you will benefit from flexible working arrangements within our hybrid training model, alongside opportunities for professional development and collaboration with dedicated educators. Join us to make a meaningful impact while enjoying the unique atmosphere of a football club committed to nurturing talent both on and off the pitch.
