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- Tasks: Lead a team in cleaning and gardening communal housing areas while ensuring safety and efficiency.
- Company: Portsmouth City Council, dedicated to making a positive impact in the community.
- Benefits: Flexible hours, job security, and the chance to make a difference in your neighbourhood.
- Why this job: Join a supportive team and help keep Portsmouth clean and tidy while developing your leadership skills.
- Qualifications: Motivated, reliable, and able to manage challenging situations with effective communication.
- Other info: Permanent role with opportunities for personal growth and community engagement.
The predicted salary is between 24000 - 36000 £ per year.
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed.
We are looking for a Neighbourhood Operations Supervisor to join our Green & Clean team. This role is 15 hours per week to be worked on Saturday & Sunday 15:30 - 23:30 (winter) & 16:30 - 00:30 (summer). Working outside of these service hours may also be required. The role is mainly based at Port Royal Street Housing Depot in Portsmouth, and the role is permanent.
The primary role of the Green & Clean service is the cleaning and gardening of all communal housing areas. Our purpose is “to help keep the city safe, clean and tidy and provide advice/support when needed”. This role will involve:
- Assisting the Estate Operations Manager in leading a team, training, and supporting staff in meeting the Estate Services purpose.
- Allocating jobs at times, prioritising tasks and making informed decisions.
- Recording high volumes of cleaning and gardening demand onto the Green & Clean database.
- Being the first point of contact for an entire team of lone-workers and responding in a timely, appropriate, and supportive manner.
- Managing annual leave and sickness reporting for your team; including conducting return-to-work interviews and inputting onto computer database.
- Providing training and support to the team to meet the purpose of the service.
- Maintaining, and ordering stock and equipment to ensure your team can fulfil their roles.
- Using data from our computer systems to further your local knowledge about our housing estates in order to inform your decisions about where to allocate resources.
- Demonstrating, coaching, and ensuring safe methods of work to staff in line with health and safety legislation, service specific rules and risk assessments.
- Managing complaints from service users and resolving problems that are beyond the remit or capacity of the team.
- Occasionally carrying out cleaning and gardening tasks using manual and powered equipment.
You need:
- To be a motivated, hard-working reliable and conscientious individual able to self-manage, use initiative where necessary and take pride in the work.
- To be a confident and calm person, able to effectively manage challenging situations in a challenging environment.
- To be able to consistently make good decisions, prioritise effectively, take responsibility for actions, and learn from any mistakes made.
- To be able to communicate effectively.
- To be flexible and able to adapt to changing work situations.
- To have good organisational and IT skills, including use of databases and Microsoft Office suite.
- Understanding how to use data to inform decision making.
- A full clean UK driving licence.
You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills.
We are a disability confident employer and Armed Forces Covenant gold standard.
Neighbourhood Operations Supervisor - Portsmouth in Sussex employer: Portsmouth City Council
Contact Detail:
Portsmouth City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Operations Supervisor - Portsmouth in Sussex
✨Tip Number 1
Get to know the company culture! Portsmouth City Council values respect, integrity, and collaboration. When you’re networking or interviewing, drop in examples that show you align with these values. It’ll help you stand out as a great fit!
✨Tip Number 2
Practice your responses to common interview questions. Think about how your past experiences relate to the role of Neighbourhood Operations Supervisor. We want you to be ready to showcase your leadership skills and problem-solving abilities!
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows you’re genuinely interested in the role and the team. Ask about the challenges they face or how success is measured in the Green & Clean team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to tailor your application to the specific needs of Portsmouth City Council. Let’s get you that job!
We think you need these skills to ace Neighbourhood Operations Supervisor - Portsmouth in Sussex
Some tips for your application 🫡
Show Us Your Experience: When you're writing your application, make sure to highlight your relevant experience. Use specific examples that demonstrate how you've tackled similar challenges in the past. This helps us see how you fit into the Neighbourhood Operations Supervisor role.
Tailor Your Personal Statement: Your personal statement is your chance to shine! Make it specific to the job by addressing each point in the 'Who is the Person' section. We want to know how your skills and experiences align with what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and long-winded explanations. We appreciate straightforward communication, so make sure your key points stand out and are easy to understand.
Apply Through Our Website: Don’t forget to apply through our careers portal! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there, which can help you tailor your application even more.
How to prepare for a job interview at Portsmouth City Council
✨Know the Values
Before your interview, take some time to familiarise yourself with Portsmouth City Council's core values: respect, integrity, collaboration, inclusivity, and being people-focused. Think of examples from your past experiences that demonstrate how you embody these values, as they will be crucial in showing you’re a good fit for the Neighbourhood Operations Supervisor role.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to lead and support your team effectively. Prepare specific examples of how you've successfully managed teams in the past, including any training or mentoring you've provided. Highlight your ability to make informed decisions and prioritise tasks, as this will be key in your new role.
✨Be Ready for Problem-Solving
Expect questions about how you would handle challenging situations, such as managing complaints or addressing anti-social behaviour. Think of scenarios where you've resolved issues effectively and be ready to discuss your approach. This will demonstrate your calmness and confidence in managing difficult situations.
✨Demonstrate Your IT Skills
Since the role involves using databases and Microsoft Office, be prepared to discuss your experience with these tools. You might even want to mention specific instances where you've used data to inform decision-making. This will show that you're not only organised but also tech-savvy, which is essential for the position.
