Portsmouth City Council is recruiting to its new Travel Safe team on a fixed-term contract or secondment running to 31 March 2028. The work centres on a visible, proactive presence on the Gosport bus link, deterring antisocial behaviour and reassuring passengers and transport staff. The role is uniformed and accredited, with shifts from Friday to Sunday on a three-week rota. Securing CSAS accreditation requires police vetting and three years' UK residency, and sponsorship is not available.
What the job involves
- Maintain a visible, proactive presence on the Gosport bus link during evenings and weekends
- Deter and address antisocial behaviour, both personal and environmental
- Interact with the public and support transport staff
- Respond to reports of disorder or concerns raised by passengers
- Give reassurance and practical help to vulnerable passengers
- Defuse conflict and respond to dynamic or challenging situations
- Use engagement, education and enforcement, including authorised CSAS enforcement once accredited
- Record incidents accurately, gather evidence and contribute to intelligence sharing
- Work with councils, police and transport providers in a multi-agency safety network
- Patrol key bus routes, transport hubs and areas affected by ASB
What’s required
Registration & licences
- Trained in CSAS powers, or willing to train for accreditation
Experience
- Familiarity with ASB legislation and enforcement protocols, or willingness to develop it
Skills & knowledge
- Confident engaging with passengers, transport staff and the public
- Strong communicator able to defuse conflict
- Detail-focused, accurate recording of incidents and evidence
- Supportive of vulnerable passengers
- Comfortable working evenings, weekends and in mobile outdoor settings
- Works collaboratively with councils, police and transport providers
Checks & eligibility
- Successful police vetting
- Right to work in the UK
- At least three years' UK residency before applying
Other
- Written application showing examples against each person specification point
- Line manager's release for secondment, stated on the personal statement if applying as a secondment
- Willingness to sign a training agreement with possible repayment of training costs if leaving within 24 months of accreditation
What’s offered
- 17% shift allowance
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Travel Safe Officer in Sunderland employer: Portsmouth City Council
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