At a Glance
- Tasks: Support the Traffic Regulation Order process and respond to traffic-related enquiries.
- Company: Join Portsmouth City Council, a people-focused organisation making a difference.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for personal growth.
- Other info: Flexible working environment with a commitment to inclusivity and collaboration.
- Why this job: Make an impact on Portsmouth's road network while developing your skills.
- Qualifications: Strong communication, IT skills, and experience in customer service required.
The predicted salary is between 22950 - 28050 £ per year.
We are looking for a full-time Transport Delivery Assistant to join our Traffic Regulation Order (TRO) Team on a permanent basis. You will provide technical and administrative support to help coordinate the TRO process, respond to traffic-related enquiries and support consultations that contribute to the safe and effective management of Portsmouth’s road network.
Your new role:
Reporting to the TRO Lead, you will support the day-to-day work of the TRO Team and the administration of Traffic Regulation Orders.
Your responsibilities will include:
- Supporting the investigation of service complaints and providing clear verbal and written responses, escalating issues where appropriate.
- Providing technical, administrative and consultation support to the TRO Team.
- Liaising with internal teams to support a coordinated and collaborative approach to TRO consultations and queries.
- Coordinating and providing information relating to Traffic Regulation Orders and Land Charges.
- Responding to and investigating traffic-related enquiries from residents, councillors and other stakeholders, working with TRO officers where appropriate.
- Supporting the preparation of technical information and reports for the TRO Steering Group.
- Raising purchase orders, processing invoices and completing advanced administrative tasks, while ensuring work complies with relevant council procedures, policies and professional standards.
Who is the person:
You will be organised, proactive and customer-focused, with strong communication, numerical and IT skills. You will have experience of providing advice and guidance, building effective working relationships and managing competing priorities.
You should also have:
- Experience of working with customers and stakeholders.
- Good general IT skills, including experience of Microsoft applications, with a willingness to learn specialist software.
- Good organisational and numerical analysis skills.
- The ability to work independently and as part of a team.
- A creative and practical approach to solving problems and improving transport services.
- A commitment to delivering excellent services and continuous improvement for Portsmouth residents.
For full details of the role please review the job profile attached below.
About Portsmouth City Council:
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals.
Additional Information:
Please ensure that you read the job profile for full details on the post. We offer hybrid working with the expectation to attend the office minimum 2 days a week (pro rata for part time), this remains flexible, depending on the role and subject to business needs.
This role is based 5 days per week in the Civic Offices/other office, please ensure you can fulfil this prior to submitting your application.
We are not able to offer sponsorship for this position.
Our recruitment process:
You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work/personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be shortlisted.
We are a disability confident employer and Armed Forces Covenant gold standard.
More information about our recruitment process can be found on our support for applicants' page.
If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Read more about working at Portsmouth City Council and our benefits on our career's portal homepage.
Contact:
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk or call the recruitment team on 023 92 616 800. If you need additional support looking for roles, you may be eligible for help under our Connect to Work programme.
Transport Delivery Assistant TRO in Sunderland employer: Portsmouth City Council
Portsmouth City Council is an exceptional employer, dedicated to fostering a positive and inclusive work culture that prioritises respect, integrity, and collaboration. As a SEN Team Leader, you will have the opportunity to make a meaningful impact on the lives of children and young people with special educational needs, while benefiting from professional development opportunities and a supportive team environment. Located in the vibrant city of Portsmouth, this role offers a unique chance to contribute to strategic SEND developments and be part of a forward-thinking organisation committed to service improvement and community well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Delivery Assistant TRO in Sunderland
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Portsmouth City Council.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Portsmouth City Council. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Transport Delivery Assistant TRO in Sunderland
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Portsmouth City Council, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Portsmouth City Council and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Portsmouth City Council. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Portsmouth City Council
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Portsmouth City Council.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Portsmouth City Council.
