This post sits within the Family Support and Safeguarding Central Locality Team in Children and Families Services at Portsmouth City Council. It gives administrative support to a team working directly with children and families, including minute-taking, data entry, enquiries and financial tasks. The role is initially office-based, five days a week, and handles safeguarding concerns and sensitive information. A detailed personal statement against the job profile is essential, along with the right to work in the UK.
What the job involves
- Minute-taking for complex meetings, such as strategy meetings and group supervisions
- Data entry into systems including MOSAIC
- Handling service performance data
- Managing post and document scanning
- Responding to telephone enquiries, including safeguarding concerns
- Booking services such as translators, accommodation and hire cars
- Financial tasks: raising purchase orders and reconciling the purchase card
- Word processing, spreadsheets and presentations
- Supporting managers with reports, diary management and typing
- Ensuring business continuity across the department
Experience
- Experience in administrative roles
Skills & knowledge
- Shorthand or minute-taking skills to take concise notes
- Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams)
- Excellent literacy and numeracy
- Confident communicator
- Knowledge of data protection and safeguarding
- Maintaining confidentiality and handling sensitive information
Checks & eligibility
- DBS check at Standard or Enhanced level before any offer
- Right to work in the UK
Other
- Customer focus with a commitment to high standards of service
- Detail-oriented, organised and able to prioritise effectively
- Explanation of any gaps in career history within the last 5 years
Nice to have
- Experience within children's or young people's services
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Business Support Officer - Central Locality in Sunderland employer: Portsmouth City Council
Portsmouth City Council is an exceptional employer, dedicated to fostering a positive and inclusive work culture that prioritises respect, integrity, and collaboration. As a SEN Team Leader, you will have the opportunity to make a meaningful impact on the lives of children and young people with special educational needs, while benefiting from professional development opportunities and a supportive team environment. Located in the vibrant city of Portsmouth, this role offers a unique chance to contribute to strategic SEND developments and be part of a forward-thinking organisation committed to service improvement and community well-being.
