This administrative post sits in the Education Service at Portsmouth City Council, within a pooled business support team that reports to the Business Support Team Leader for Education. The main focus is supporting the Early Years Panel Support team, from taking notes at panel meetings to handling calls and emails. It is term-time only at 30 hours a week, with one day in the office, usually a Monday. Visa sponsorship is not offered, and the post needs a Standard or Enhanced DBS check.
What the job involves
- Attend Early Years Panel meetings to take notes and update actions
- Book appointments and meetings
- Support the administration of training courses, events and conferences
- Undertake word processing, spreadsheet, database and presentation work
- Process reports and correspondence
- Enter information onto systems such as Synergy
- Collect and process a range of information and data
- Respond to telephone and email enquiries, including covering the Duty Day calls line
- Handle confidential information appropriately
- Support the wider Inclusion service by maintaining files, processing applications and referrals
- Update council web and Intralink content
- Liaise with schools and other partners
What’s required
Experience
- Previous experience in an administrative role
Skills & knowledge
- Good literacy, numeracy and communication skills
- Working knowledge of Microsoft Office, including Word, Excel, Access, PowerPoint, Outlook, SharePoint and OneDrive
- Accuracy and attention to detail while managing a varied workload
- Gathering and collating information, and prioritising workload
- Flexibility to meet the needs of the team and wider service
- Strong customer focus
Checks & eligibility
- Standard or Enhanced DBS check before any offer
- Right to work in the UK
Other
- Awareness of Data Protection and Safeguarding issues
- Handling sensitive and confidential information appropriately
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Business Support Assistant in Sunderland employer: Portsmouth City Council
Portsmouth City Council is an exceptional employer, dedicated to fostering a positive and inclusive work culture that prioritises respect, integrity, and collaboration. As a SEN Team Leader, you will have the opportunity to make a meaningful impact on the lives of children and young people with special educational needs, while benefiting from professional development opportunities and a supportive team environment. Located in the vibrant city of Portsmouth, this role offers a unique chance to contribute to strategic SEND developments and be part of a forward-thinking organisation committed to service improvement and community well-being.
