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- Tasks: Lead a team in cleaning and gardening communal housing areas while ensuring safety and efficiency.
- Company: Portsmouth City Council, dedicated to making a positive impact in the community.
- Benefits: Flexible hours, job security, and a chance to contribute to a cleaner city.
- Why this job: Make a real difference in your community while developing leadership skills.
- Qualifications: Motivated, reliable, with good communication and organisational skills.
- Other info: Permanent role with opportunities for personal growth and teamwork.
The predicted salary is between 24000 - 36000 £ per year.
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals.
We are looking for a Neighbourhood Operations Supervisor to join our Green & Clean team. This role is 15 hours per week to be worked on Saturday & Sunday 15:30 - 23:30 (winter) & 16:30 - 00:30 (summer). Working outside of these service hours may also be required. The role is mainly based at Port Royal Street Housing Depot in Portsmouth, and the role is permanent.
The primary role of the Green & Clean service is the cleaning and gardening of all communal housing areas. Our purpose is "to help keep the city safe, clean and tidy and provide advice/support when needed". This role will involve:
- Assisting the Estate Operations Manager in leading a team, training, and supporting staff in meeting the Estate Services purpose.
- Allocating jobs at times, prioritising tasks and making informed decisions.
- Recording high volumes of cleaning and gardening demand onto the Green & Clean database.
- Being the first point of contact for an entire team of lone-workers and responding in a timely, appropriate, and supportive manner.
- Managing annual leave and sickness reporting for your team; including conducting return-to-work interviews and inputting onto computer database.
- Providing training and support to the team to meet the purpose of the service.
- Maintaining, and ordering stock and equipment to ensure your team can fulfil their roles.
- Using data from our computer systems to further your local knowledge about our housing estates in order to inform your decisions about where to allocate resources.
- Demonstrating, coaching, and ensuring safe methods of work to staff in line with health and safety legislation, service specific rules and risk assessments.
- Managing complaints from service users and resolving problems that are beyond the remit or capacity of the team.
- Occasionally carrying out cleaning and gardening tasks, involving the use of manual and powered equipment.
You need:
- To be a motivated, hard-working reliable and conscientious individual able to self-manage, use initiative where necessary and take pride in the work.
- To be a confident and calm person, able to effectively manage challenging situations in a challenging environment.
- To be able to consistently make good decisions, prioritise effectively, take responsibility for actions, and learn from any mistakes made.
- To be able to communicate effectively.
- To be flexible and able to adapt to changing work situations.
- To have good organisational and IT skills, including use of databases and Microsoft Office suite.
- Understanding how to use data to inform decision making.
- A full clean UK driving licence.
You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.
We are a disability confident employer and Armed Forces Covenant gold standard.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Neighbourhood Operations Supervisor in Southsea employer: Portsmouth City Council
Contact Detail:
Portsmouth City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Operations Supervisor in Southsea
✨Tip Number 1
Get to know the company culture! Portsmouth City Council values respect, integrity, and collaboration. When you’re networking or interviewing, drop in how your personal values align with theirs. It shows you’re not just looking for any job, but you genuinely want to be part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your past experiences relate to the role. Use examples that highlight your leadership skills and ability to manage a team effectively, as these are key for the Neighbourhood Operations Supervisor position.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. It’s a simple way to stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can tailor your application to highlight how you meet the specific needs of the Green & Clean team. Let’s get you that job!
We think you need these skills to ace Neighbourhood Operations Supervisor in Southsea
Some tips for your application 🫡
Show Us Your Experience: When you're writing your application, make sure to highlight your relevant experience. Use specific examples that demonstrate how you've tackled similar challenges in the past. This helps us see how you fit into the Neighbourhood Operations Supervisor role.
Be Person-Focused: Remember, we value respect and collaboration. In your personal statement, share instances where you've worked well with others or supported your team. This shows us you're aligned with our core values and can thrive in our environment.
Tailor Your Application: Don’t just send a generic application! Tailor your personal statement to address each point in the 'Who is the Person' section of the job profile. This makes it clear that you understand what we're looking for and how you can contribute.
Apply Through Our Website: We encourage you to apply through our careers portal. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our recruitment process there!
How to prepare for a job interview at Portsmouth City Council
✨Know the Values
Before your interview, take some time to familiarise yourself with Portsmouth City Council's core values: respect, integrity, collaboration, inclusivity, and being people-focused. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial for the role.
✨Show Your Leadership Skills
As a Neighbourhood Operations Supervisor, you'll be leading a team. Prepare to discuss your previous leadership experiences, focusing on how you've trained and supported staff. Be ready to share specific instances where you successfully managed a team or resolved conflicts.
✨Be Data Savvy
Since the role involves using data to inform decisions, brush up on your IT skills, especially with databases and Microsoft Office. Think of examples where you've used data effectively in your previous roles, and be prepared to discuss how you would apply this in managing cleaning and gardening demands.
✨Prepare for Scenario Questions
Expect questions about how you'd handle challenging situations, such as managing complaints or prioritising tasks. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you highlight your decision-making process and adaptability in dynamic environments.
