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- Tasks: Ensure safety and support for passengers on local transport during evenings and weekends.
- Company: Join Portsmouth City Council, dedicated to community safety and inclusivity.
- Benefits: Flexible hours, community impact, and a chance to develop your skills.
- Why this job: Be a proactive safety ambassador and make a real difference in your community.
- Qualifications: Strong communication skills and a willingness to engage with the public.
- Other info: Opportunity for career growth and collaboration with local agencies.
The predicted salary is between 13 - 16 £ per hour.
We have a great opportunity for Travel Safe Officers to join our new Travel Safe team, based at Gosport Town Hall and working across the community! It is a Fixed Term Contract/Secondment until 31st March 2028. The hours are 18.5 hours per week worked as 2 x 10 hour shifts per week including a 45 minute unpaid break, Friday to Sunday on a 3 week re-occurring rota as follows:
- Week 1 - Fri & Sat 14:00 - 00:00
- Week 2 - Sat & Sun 07:00 - 17:00
- Week 3 - Fri & Sat 14:00 - 00:00
The Travel Safe Team is made up of one Supervisor and 6 officers. The service runs from 14:00 - 00:00 Friday and 07:00 - 00:00 Saturday and Sundays. The team will work varying 10 hour shifts with 45 unpaid breaks. The team is a proactive, community‑focused service designed to improve safety, confidence and public experience across local transport networks. Operating on key bus routes, transport hubs and areas affected by antisocial behaviour (ASB), the service provides a visible and reassuring presence for passengers, transport staff and the wider community. Officers use a balanced approach of engagement, education and enforcement, supporting those who travel while addressing behaviours that undermine safety or cause nuisance. By working in a uniformed, accredited capacity, the service helps create cleaner, safer and more welcoming journeys for everyone.
The Travel Safe Officer role exists to provide a visible and proactive presence across the Bus Link in Gosport, during evenings and weekends. The officer’s core purpose is to deter and address antisocial behaviour (ASB), reassure passengers, and contribute to creating a safe, comfortable travel environment. This includes interacting with members of the public, supporting transport staff, and responding to reports of disorder or concerns raised by passengers.
Who is the person?
- A visibly present, proactive safety ambassador who supports safe travel on the bus link during evenings and weekends.
- Someone confident engaging with the public, including passengers and transport staff, to promote respectful behaviour and reassurance.
- An individual trained or willing to train in CSAS powers, enabling them to carry out authorised enforcement actions.
- A person capable of managing antisocial behaviour and addressing both personal and environmental ASB issues.
- A strong communicator who can defuse conflict and respond effectively to dynamic or challenging situations.
- Someone who works collaboratively with local councils, police and transport providers as part of a multi‑agency safety network.
- A detail‑focused individual who accurately records incidents, gathers evidence and contributes to intelligence sharing.
- A supportive presence for vulnerable passengers, able to provide reassurance and practical help when needed.
- A person familiar with ASB legislation and enforcement protocols, or willing to develop that knowledge.
- Reliable, uniformed officer comfortable working evenings, weekends and in mobile outdoor settings across Gosport.
About Portsmouth City Council
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals.
Additional Information
We are not able to offer sponsorship for this position.
Our recruitment process
Full information about our recruitment process can be found on our support for applicants' page. You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work/personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful.
This is an ongoing advert with no closing date, and we may close the advert at any time should we receive enough suitable applications. Please note there is an assessment day & interviews planned for 13th & 20th March 2026.
We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal.
If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application. You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Read more about working at Portsmouth City Council and our benefits on our career's portal homepage.
Should you require any support in completing the application form please contact or call the recruitment team.
Travel Safe Officer - Portsmouth in Saint Helens employer: Portsmouth City Council
Contact Detail:
Portsmouth City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Safe Officer - Portsmouth in Saint Helens
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Portsmouth City Council's values and how they align with your own. This will help you connect better during the conversation.
✨Tip Number 2
Practice your communication skills! As a Travel Safe Officer, you'll need to engage with the public confidently. Try role-playing scenarios with friends or family to get comfortable with handling different situations.
✨Tip Number 3
Showcase your experience! When discussing your background, highlight any relevant experiences that demonstrate your ability to manage antisocial behaviour and work collaboratively with others. Use specific examples to make your case stronger.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Portsmouth City Council careers portal. It’s the best way to ensure your application gets the attention it deserves!
We think you need these skills to ace Travel Safe Officer - Portsmouth in Saint Helens
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role of a Travel Safe Officer.
Match Your Skills: Make sure to highlight how your skills align with the 'Who is the Person' section in the job description. Use specific examples from your past experiences that demonstrate your ability to engage with the public and manage antisocial behaviour.
Detail is Key: Don’t skimp on details! The more specific you are about your experiences and how they relate to the role, the better. This helps us understand how you can contribute to our team and the community.
Apply Through Our Website: Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with the Travel Safe team.
How to prepare for a job interview at Portsmouth City Council
✨Know the Role Inside Out
Make sure you thoroughly understand the Travel Safe Officer role and its responsibilities. Familiarise yourself with the job description, especially the key points about engaging with the public and managing antisocial behaviour. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare Real-Life Examples
Think of specific situations from your past experiences where you've demonstrated skills relevant to the role, like conflict resolution or community engagement. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewers to see how you can contribute to their team.
✨Show Your Community Spirit
Since this role is all about community safety, be ready to discuss your views on public safety and how you would engage with the community. Highlight any previous experience working with local councils, police, or transport providers, as this will show that you understand the collaborative nature of the job.
✨Dress the Part
Even though the role involves wearing a uniform, it's important to present yourself well during the interview. Dress smartly and professionally to make a good first impression. This shows that you take the opportunity seriously and are ready to represent the Travel Safe team effectively.
