At a Glance
- Tasks: Coordinate repairs and manage customer calls to ensure timely service.
- Company: Portsmouth City Council, dedicated to community support and improvement.
- Benefits: Competitive salary, job stability, and opportunities for personal growth.
- Other info: Join a supportive team focused on enhancing local living conditions.
- Why this job: Make a difference in your community by ensuring homes are well-maintained.
- Qualifications: Strong communication skills and ability to handle multiple tasks efficiently.
Portsmouth City Council is seeking a Customer Repairs Officer to support the Building Repairs teams from one of the Area Housing Offices. The role involves handling a high volume of calls, gathering accurate repair information and coordinating resources to complete repairs at convenient times for customers.
Responsibilities include updating repairs following quotes, managing customer satisfaction surveys, administering DFG requests, and scheduling surveyors and annual services.
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Resident Repairs & Service Coordinator employer: Portsmouth City Council
Portsmouth City Council is an exceptional employer, dedicated to fostering a positive and inclusive work culture that prioritises respect, integrity, and collaboration. As a SEN Team Leader, you will have the opportunity to make a meaningful impact on the lives of children and young people with special educational needs, while benefiting from professional development opportunities and a supportive team environment. Located in the vibrant city of Portsmouth, this role offers a unique chance to contribute to strategic SEND developments and be part of a forward-thinking organisation committed to service improvement and community well-being.
