At a Glance
- Tasks: Provide essential support to the Integrated Learning Disability Team with various administrative duties.
- Company: Join Portsmouth City Council, a unique organisation dedicated to making a difference.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive work environment.
- Other info: Flexible working arrangements and excellent career development opportunities await you.
- Why this job: Make a real impact while developing your skills in a collaborative team.
- Qualifications: Strong communication skills, IT proficiency, and experience in administration required.
The predicted salary is between 24336 - 29744 £ per year.
In this role you will be providing comprehensive business support to the Integrated Learning Disability Team including administrative and general support to the team. You will be taking calls from a variety of sources both internal and external ensuring these are accurately recorded on the client database, signposting or providing information as necessary.
Administrative duties will include typing and preparing annual reviews, support plans, producing reports, presentations and correspondence, completing data entry and sourcing of data on both the Trust and Social Care's specialist service user databases. In addition, you will ensure service user records are accurate and maintained whilst ensuring they meet the needs of statutory reporting. When meetings take place, you will support these by taking minutes. You will also be managing diaries and appointments and undertaking other administrative duties as required.
Who is the person summary
With strong communication, literacy and numeracy you will have strong existing IT skills with significant experience of using Excel, Word and Outlook. With a fast and accurate typing speed and a thorough understanding of data protection, information governance and GDPR. You will have patience and empathy and experience of taking telephone calls, recording messages and an understanding of communicating effectively with vulnerable clients. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
About Portsmouth City Council
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals.
Additional Information
Please ensure that you read the job profile for full details on the post. We offer hybrid working with the expectation to attend the office minimum 3 days a week this remains flexible, depending on the role and subject to business needs. Please ensure you can fulfil this prior to submitting your application. You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Team Assistant in Portsmouth employer: Portsmouth City Council
Portsmouth City Council is an exceptional employer, dedicated to fostering a positive and inclusive work culture that prioritises respect, integrity, and collaboration. As a SEN Team Leader, you will have the opportunity to make a meaningful impact on the lives of children and young people with special educational needs, while benefiting from professional development opportunities and a supportive team environment. Located in the vibrant city of Portsmouth, this role offers a unique chance to contribute to strategic SEND developments and be part of a forward-thinking organisation committed to service improvement and community well-being.
