At a Glance
- Tasks: Help children and families access vital support through a strengths-based approach.
- Company: Join Portsmouth City Council, dedicated to making a real difference in the community.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional growth.
- Other info: Be part of a compassionate team committed to inclusivity and positive outcomes.
- Why this job: Make a direct impact on young lives while building trusted relationships.
- Qualifications: Experience in supporting families and working within multi-agency environments is essential.
The predicted salary is between 31500 - 38500 £ per year.
Make a real difference at the earliest stage of need. Join Portsmouth's new Support Hub and help children, young people and families access the right support at the right time through a relational, strengths-based and preventative approach.
Your new role as a Support Advisor within our new Support Hub involves:
- Providing advice, guidance and signposting to families and professionals.
- Supporting the coordination and monitoring of Support Hub referrals and workflows.
- Working collaboratively with education, health, social care and community partners.
- Helping professionals develop and coordinate Family Support Plans.
- Supporting the transition of families from Family Help services into wider community support networks.
- Using data and insights to inform decision-making and record outcomes.
- Developing local knowledge and partnerships through attendance at locality network meetings.
- Contributing to a strengths-based, relational and restorative approach to supporting families.
You’ll be someone who is passionate about helping others, skilled at building positive relationships, and confident working across a multi-agency environment to deliver effective early help and support.
We’re seeking a compassionate, proactive and experienced professional with a strong background in working with children, young people and families. You’ll have a sound understanding of early help, safeguarding and thresholds of need, alongside experience of supporting families, coordinating services and working within multi-agency environments. You’ll be confident building positive relationships, having strengths-based and restorative conversations, and providing advice and guidance to both families and professionals.
The successful candidate will be organised, able to manage competing priorities, maintain accurate records and make informed decisions, including recognising when concerns need escalating. With excellent communication skills, a collaborative approach and a commitment to continuous learning, you’ll be passionate about achieving positive outcomes for families while promoting equality, inclusion and high professional standards. Experience of safeguarding practice, family support planning, case management systems and handling sensitive information is essential.
About Portsmouth City Council: Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focused.
Additional Information: Please ensure that you read the job profile for full details on the post. We are not able to offer sponsorship for this position. Interview date: 28th and 29th September.
Our recruitment process: Full information about our recruitment process can be found on our support for applicants' page. You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills.
We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal. You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Support Hub Advisor in Portsmouth employer: Portsmouth City Council
Portsmouth City Council is an excellent employer, offering a supportive work culture that values collaboration and innovation. With a focus on employee growth, the council provides numerous training opportunities and a hybrid working model that promotes work-life balance, making it an ideal place for those seeking meaningful and rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Support Hub Advisor in Portsmouth
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Portsmouth City Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Portsmouth City Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Portsmouth City Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Portsmouth City Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Hub Advisor in Portsmouth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Portsmouth City Council:Before hitting send, make sure to tailor your application specifically to Portsmouth City Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Portsmouth City Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.