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- Tasks: Analyse financial situations and support clients with benefit applications.
- Company: Portsmouth City Council, dedicated to serving the community.
- Benefits: Hybrid working model, permanent contract, and a supportive work environment.
- Other info: Join a team that values collaboration and community impact.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in customer service and knowledge of Adult Social Care legislation.
The predicted salary is between 30000 - 40000 £ per year.
Portsmouth-City-Council is hiring a Financial Assessment and Benefit Officer to ensure timely and accurate financial assessments for Adult Social Care clients. Duties include:
- Analyzing financial circumstances
- Providing welfare rights advice
- Supporting benefit applications
Ideal candidates have experience in customer service within Adult Social Care and knowledge of relevant legislation. The role offers a hybrid working model, requiring office attendance at least two days per week, alongside a permanent contract for a 37-hour week.
Hybrid Financial Assessment & Benefits Officer in Portsmouth employer: Portsmouth City Council
Contact Detail:
Portsmouth City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Financial Assessment & Benefits Officer in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to people in the Adult Social Care sector, especially those who work at Portsmouth-City-Council. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on relevant legislation and welfare rights advice. We want you to show off your knowledge and experience, so practice answering questions that highlight your customer service skills.
✨Tip Number 3
Don’t forget to showcase your adaptability! With the hybrid working model, it’s key to demonstrate how you can thrive both in the office and remotely. Share examples of how you've successfully managed tasks in different environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need any help.
We think you need these skills to ace Hybrid Financial Assessment & Benefits Officer in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and Adult Social Care. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about financial assessments and how your background makes you a perfect fit for the team at Portsmouth-City-Council.
Show Off Your Knowledge: Familiarise yourself with the relevant legislation and welfare rights advice. We love candidates who can demonstrate their understanding of the field, so sprinkle in some key terms and concepts in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Portsmouth City Council
✨Know Your Legislation
Make sure you brush up on the relevant legislation surrounding financial assessments and benefits. Being able to discuss specific laws and how they apply to Adult Social Care will show that you're not just familiar with the role, but that you’re genuinely invested in making a difference.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service, especially in challenging situations. This role is all about supporting clients, so demonstrating your ability to empathise and communicate effectively will set you apart.
✨Understand the Hybrid Model
Since this position involves a hybrid working model, be ready to discuss how you manage your time and productivity when working remotely. Share any strategies you have for staying organised and connected with your team while working from home.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, the tools they use for financial assessments, or how they measure success in this role. It shows that you’re engaged and serious about the position.