Portsmouth City Council is seeking a Customer Relations Officer to support Portsmouth Homes across Area Housing Offices. The role focuses on front-facing communication with tenants and leaseholders, presenting Portsmouth Homes positively and professionally, and coordinating with internal and external partners.
The CRO will handle enquiries at reception, by phone and email, and arrange appointments with other Officers to ensure compliance with Consumer Standards and service obligations.
#J-18808-Ljbffr
Housing Customer Relations Champion in Portsmouth employer: Portsmouth City Council
Portsmouth City Council is an exceptional employer, dedicated to fostering a positive and inclusive work culture that prioritises respect, integrity, and collaboration. As a SEN Team Leader, you will have the opportunity to make a meaningful impact on the lives of children and young people with special educational needs, while benefiting from professional development opportunities and a supportive team environment. Located in the vibrant city of Portsmouth, this role offers a unique chance to contribute to strategic SEND developments and be part of a forward-thinking organisation committed to service improvement and community well-being.
