Portsmouth City Council's Housing Needs Advice & Support team is seeking a Housing Triage Officer. As the first point of contact, you will handle a wide range of enquiries face-to-face, by phone and email, provide initial advice, and signpost to appropriate services.
You will assess customers, gather information, explain housing policy, and record interactions on our IT systems. The role requires empathy, resilience, and the ability to prioritise multiple requests in a busy housing service.
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Housing Access & Intake Specialist in Portsmouth employer: Portsmouth City Council
Portsmouth City Council is an exceptional employer, dedicated to fostering a positive and inclusive work culture that prioritises respect, integrity, and collaboration. As a SEN Team Leader, you will have the opportunity to make a meaningful impact on the lives of children and young people with special educational needs, while benefiting from professional development opportunities and a supportive team environment. Located in the vibrant city of Portsmouth, this role offers a unique chance to contribute to strategic SEND developments and be part of a forward-thinking organisation committed to service improvement and community well-being.
