Portsmouth Homes is seeking a strategic Head of Data, Insight and Engagement to lead data, insight and resident engagement efforts across Portsmouth Homes, including leading the complaints team and ensuring a resident-focused complaints service.
The role will connect data, insight, resident feedback and learning from complaints to drive practical service improvements and transparent decision‑making, in line with Regulator expectations.
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Director of Data, Insight & Resident Engagement in Portsmouth employer: Portsmouth City Council
Portsmouth City Council is an exceptional employer, dedicated to fostering a positive and inclusive work culture that prioritises respect, integrity, and collaboration. As a SEN Team Leader, you will have the opportunity to make a meaningful impact on the lives of children and young people with special educational needs, while benefiting from professional development opportunities and a supportive team environment. Located in the vibrant city of Portsmouth, this role offers a unique chance to contribute to strategic SEND developments and be part of a forward-thinking organisation committed to service improvement and community well-being.
