At a Glance
- Tasks: Conduct financial assessments and provide benefits advice for Adult Social Care clients.
- Company: Portsmouth City Council, dedicated to supporting the community.
- Benefits: Hybrid working, flexible hours, and opportunities for professional development.
- Other info: Join a supportive team with a focus on community welfare.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Customer service experience and knowledge of the Care Act 2014 required.
The predicted salary is between 30000 - 40000 £ per year.
Portsmouth City Council is seeking a professional to conduct financial assessments for Adult Social Care clients. The role involves providing high-quality welfare rights and benefits advice, assisting clients in understanding their contributions towards care costs.
Candidates should have experience in customer service, knowledge of the Care Act 2014, and strong communication skills.
Hybrid working is offered, attending the office a minimum of two days a week, ensuring flexibility based on business needs.
Adult Social Care: Financial Assessment & Benefits Advisor in Portsmouth employer: Portsmouth City Council
Contact Detail:
Portsmouth City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adult Social Care: Financial Assessment & Benefits Advisor in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to people in the Adult Social Care field on LinkedIn or local community groups. You never know who might have the inside scoop on job openings or can give you a recommendation.
✨Tip Number 2
Prepare for those interviews! Research Portsmouth City Council and brush up on the Care Act 2014. Being able to discuss how your experience aligns with their needs will show them you're the right fit.
✨Tip Number 3
Practice your communication skills! Since this role involves advising clients, being clear and confident in your explanations is key. Try role-playing with a friend to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Adult Social Care: Financial Assessment & Benefits Advisor in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and knowledge of the Care Act 2014. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping Adult Social Care clients and how your background makes you a perfect fit for the Financial Assessment & Benefits Advisor role.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear, concise language and structure your documents well. We love a good flow!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need there!
How to prepare for a job interview at Portsmouth City Council
✨Know Your Stuff
Make sure you brush up on the Care Act 2014 and any relevant welfare rights. Being able to discuss specific aspects of the legislation will show that you're not just familiar with it, but that you can apply it in real-world scenarios.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or helped clients understand complex information, as this role is all about supporting clients through financial assessments.
✨Practice Your Communication
Since strong communication skills are key for this position, practice explaining complex topics in simple terms. You might even want to do a mock interview with a friend, focusing on how you would explain care costs and contributions to a client.
✨Flexibility is Key
Be ready to discuss your approach to hybrid working. Think about how you manage your time and stay productive when working remotely, as well as how you plan to engage with colleagues in the office. This shows that you’re adaptable and ready to meet the needs of the role.