At a Glance
- Tasks: Support our school and nursery by managing communications and data.
- Company: Join a diverse team at Bramble Infant School and Nursery in Southsea.
- Benefits: Enjoy a competitive salary, 27 days leave, and a local government pension.
- Other info: Opportunities for professional development and a supportive work environment.
- Why this job: Make a real difference in children's lives while developing your skills.
- Qualifications: Must have good Maths and English skills, plus IT proficiency.
The predicted salary is between 25201 - 26473 £ per year.
Position: Admin Assistant
Contract: Permanent – Full Time (all year round)
Closing Date: Wednesday 24th June 2026
Interview Date: Thursday 2nd July 2026
Job Start Date: ASAP
Salary: £25,201 - £26,473
Hours Per Week: 37hrs per week. Monday to Friday 52 weeks of the year
Location of Role: Bramble Infant School and Nursery
Contact email address: besau@bramble.portsmouth.sch.uk
Job/Person Summary
We are looking for a new Admin Assistant to join our successful team. We are a diverse and unique setting in the heart of Southsea, committed to delivering excellent outcomes for all our children. Our Admin Team play a crucial role in supporting all areas of our school and nursery and are based in the main school office. We are looking for someone with experience in a customer-facing environment to take on this busy and varied role. Ideally, you’ll have a school background but this is not essential.
You will greet visitors, parents and children arriving at our setting and as part of your role you will be the first point of contact for parents enquiring about our nursery. You will arrange visits and sessions and be responsible for maintaining the data on our nursery MI System. You will also liaise with parents around grant funding and help complete our termly funding claims. Our Admin Team work across the school and nursery, so you will also book sessions for our Before and After School Clubs and assist parents of children attending our Infant School, both in person and over the telephone.
What are we looking for in an Admin Assistant?
- Has grade C or above (or equivalent) in Maths and English
- Has a high standard of both written and spoken literacy
- Is confident in using IT, especially Microsoft Office applications
- Is an excellent communicator and can talk confidently with staff, pupils, parents and the wider community
- Is organised and able to prioritise their workload
- Is flexible in working practices and uses their initiative to work independently where appropriate
- Is able to work under pressure and multi-task whilst maintaining accuracy and attention to detail
Why come and work for us?
- A unique and exciting opportunity at our Ofsted rated “good” setting
- A well-resourced and popular school and nursery with an excellent reputation
- A rewarding and fulfilling role in the heart of our school and nursery
- Committed, hardworking and friendly staff
- A full range of CPD to keep your skills up to date and relevant
- A competitive salary and 27 days annual leave plus bank holidays (rising to 31 after 5 years)
- A generous local government pension scheme
- Exclusive savings on high street goods/services through Portsmouth City Council’s VIVUP scheme
- Wellbeing support and advice through our employee assistance programme
Application Procedure
Visits to the school and nursery are warmly welcomed. To arrange a visit please contact the Business Manager on 023 9282 8606. Please apply using the attached application form. Completed application forms can be returned by hand to the School Office (addressed to the Business Manager), or by email to besau@bramble.portsmouth.sch.uk.
Portsmouth City Council and Bramble Infant School and Nursery are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. DBS Disclosure at Enhanced level and any other background checks, including overseas checks, will be required prior to any offer of employment. You will need to demonstrate that you have a Right to Work in the UK. No post will be offered without it.
This advert is in no way exhaustive and we welcome queries about this vacancy via email to besau@bramble.portsmouth.sch.uk or via the telephone, 023 9282 8606. We would like to thank you in advance for your application; however please note we will only contact those applicants shortlisted for an interview.
General Data Protection Regulation (GDPR)
As part of any recruitment process, Bramble Infant School and Nursery collects and processes personal data relating to job applicants. Bramble Infant School and Nursery is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations under the General Data Protection Regulations (GDPR). Completing and submitting an application for a vacancy is your consent for us to process your data for the purpose of recruitment. Your data is not used in any other way and you can withdraw your consent at any point in the recruitment process and we will destroy or delete your information. For more detailed information on what we collect, how we use, store, and delete data and your rights you can access a privacy statement on our website.
Admin Assistant - Bramble Infant School and Nursery in Portsmouth employer: Portsmouth City Council
Bramble Infant School and Nursery is an exceptional employer, offering a rewarding opportunity to join a dedicated team in a well-resourced setting located in the heart of Southsea. With a strong commitment to professional development, competitive salary, generous leave, and a supportive work culture, we prioritise the wellbeing of our staff while fostering a collaborative environment that values every contribution. Join us to make a meaningful impact on the lives of our children and community.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant - Bramble Infant School and Nursery in Portsmouth
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Portsmouth City Council. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Portsmouth City Council before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Admin Assistant - Bramble Infant School and Nursery in Portsmouth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Portsmouth City Council:Your cover letter is your chance to shine! Tell us why you want to work at Portsmouth City Council specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Portsmouth City Council!
How to prepare for a job interview at Portsmouth City Council
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
