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- Tasks: Lead a proactive team to enhance community safety and improve public transport experiences.
- Company: Portsmouth City Council, dedicated to making a positive impact in the community.
- Benefits: Full-time role with opportunities for professional development and community engagement.
- Why this job: Make a real difference in public safety while working in a dynamic environment.
- Qualifications: Experience in supervision or community safety, with strong leadership and communication skills.
- Other info: Flexible hours, including evenings and weekends, with a focus on teamwork and collaboration.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed.
We are looking for a Travel Safe Team Leader to join our new Travel Safe team. This is a full-time role based across Gosport Town Hall, Portsmouth Civic Offices and in the community. It is a Fixed Term Contract/Secondment until 31st March 2028.
The Travel Safe Team is made up of one Supervisor and 6 officers. The service runs from 14:00 - 00:00 Friday and 07:00 - 00:00 Saturday and Sundays. The team will work varying 10 hour shifts. The team is a proactive, community‑focused service designed to improve safety, confidence and public experience across local transport networks. Operating on key bus routes, transport hubs and areas affected by antisocial behaviour (ASB), the service provides a visible and reassuring presence for passengers, transport staff and the wider community. Officers use a balanced approach of engagement, education and enforcement, supporting those who travel while addressing behaviours that undermine safety or cause nuisance. By working in a uniformed, accredited capacity, the service helps create cleaner, safer and more welcoming journeys for everyone.
The service works closely with a wide range of partners including Hampshire County Council, Gosport Borough Council, Portsmouth City Council, Hampshire & IOW Constabulary and local transport operators. Using intelligence, data and community feedback, officers are deployed to ASB hotspots, emerging concerns and areas needing additional reassurance. Their work includes tackling environmental ASB such as fly‑tipping and graffiti, responding to incidents in real time, and enforcing relevant legislation through Community Safety Accreditation Scheme (CSAS) powers. Through strong partnership working and a problem‑solving approach, the service supports both immediate safety needs and long‑term improvements across the local transport network.
The ideal person for this role is a confident, proactive leader who thrives in a dynamic, public‑facing environment. They bring experience in supervision, enforcement, or community safety, and can balance operational oversight with direct engagement on the ground. They naturally foster professionalism and accountability within their team, offering coaching, guidance, and constructive feedback to ensure high standards across all shifts.
They are skilled in handling antisocial behaviour using a proportionate and balanced approach—combining engagement, education, and enforcement. Comfortable exercising powers, they can issue Fixed Penalty Notices, gather evidence, and make sound decisions under pressure. They respond quickly to incidents, apply dynamic risk assessments, and manage conflicting priorities with calm judgement and resilience.
This person is an effective communicator who builds strong relationships with passengers, transport staff, local authorities, police, and transport providers. They understand how intelligence, data, and community feedback shape effective deployment, and they embrace collaborative, problem‑solving approaches. Knowledge of ASB legislation, transport networks, or local communities such as Gosport is an advantage, alongside a willingness to undertake further training.
They are comfortable working autonomously, often during evenings, weekends, or public holidays, and can maintain a visible, uniformed presence across a wide geographical area. The right person is reliable, adaptable, and self‑motivated, with the ability to work independently without direct supervision. Above all, they care about improving public safety, enhancing the travel experience, and creating cleaner, safer and more welcoming journeys for everyone.
For full details, please review 'who is the person' on the job profile below attached.
Full information about our recruitment process can be found on our support for applicants' page: Support for applicants - Careers portal. You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful.
We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal. Should you require any support in completing the application form please contact or call the recruitment team.
If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application. You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: Careers Portal - Find jobs with Portsmouth City Council.
Interview date: 6th March 2026.
Travel Safe Team Leader - Portsmouth in Hayling Island employer: Portsmouth City Council
Contact Detail:
Portsmouth City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Safe Team Leader - Portsmouth in Hayling Island
✨Tip Number 1
Get to know the company culture! Portsmouth City Council values respect, integrity, and collaboration. Research their community initiatives and think about how your experience aligns with their mission. This will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Personal connections can give you insights that you won’t find anywhere else.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you handled antisocial behaviour or led a team effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show off your skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Travel Safe Team Leader - Portsmouth in Hayling Island
Some tips for your application 🫡
Show Us Your Experience: When you're writing your application, make sure to highlight your relevant experience. Use specific examples that demonstrate how you've tackled community safety or dealt with antisocial behaviour in the past. We want to see how your skills align with what we're looking for!
Be Personal and Authentic: Your personal statement is your chance to shine! Don't just list qualifications; tell us about your journey and what drives you. We love hearing about your passion for improving public safety and enhancing travel experiences, so let your personality come through.
Match Our Values: Remember to reflect our core values of respect, integrity, collaboration, and inclusivity in your application. Show us how you embody these values in your work and interactions. This will help us see that you're a great fit for our team!
Apply Through Our Website: Make sure to submit your application through our careers portal. It's the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Plus, you'll find all the info you need about the role there!
How to prepare for a job interview at Portsmouth City Council
✨Know the Values
Before your interview, take some time to familiarise yourself with Portsmouth City Council's core values: respect, integrity, collaboration, inclusivity, and being people-focused. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial for the role.
✨Showcase Your Leadership Skills
As a Travel Safe Team Leader, you'll need to exhibit strong leadership qualities. Prepare specific examples where you've successfully led a team, managed conflicts, or provided guidance. Highlight your ability to foster professionalism and accountability within a team setting.
✨Understand Community Safety
Brush up on your knowledge of antisocial behaviour (ASB) legislation and community safety practices. Be ready to discuss how you've handled similar situations in the past, using a balanced approach of engagement, education, and enforcement. This will show your understanding of the role's responsibilities.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would respond to incidents involving ASB or how you'd manage conflicting priorities under pressure. Practising your responses will help you articulate your thought process clearly and confidently.
