At a Glance
- Tasks: Support investigations into parking fraud and assist with evidence gathering.
- Company: Join a forward-thinking team dedicated to fair parking enforcement.
- Benefits: Gain valuable experience, flexible hours, and opportunities for training.
- Other info: Work outdoors, engage with the public, and enjoy varied tasks.
- Why this job: Make a difference in your community while developing essential skills.
- Qualifications: Experience in enforcement, strong IT skills, and effective communication.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Support the Senior Criminal Investigator and the Criminal Enforcement Team in investigating fraudulent use of parking permits, blue badges, season tickets and other parking related offences.
- Examine parking systems and records, triage intelligence reports, maintain case files and assist with evidence gathering under relevant legislation.
- Support on-street investigation and enforcement operations, engage with offenders and the public, take witness statements, and contribute to formal interviews conducted under PACE.
- Prepare evidence for court, assist with vehicle removals and participate in planned operations that may take place outside normal working hours.
Qualifications and Requirements
- Experience in enforcement or a similar environment.
- Strong administrative and IT skills, confident using databases and Microsoft Office.
- Ability to review and process data, produce clear written reports, handle incoming enquiries and communicate effectively with a wide range of people, including those displaying challenging behaviour.
- Flexibility to work outdoors for long periods in all weather conditions and support operations during early mornings, evenings and weekends.
- Full driving licence and ability to converse clearly in English.
- Willingness to undertake any required training.
- Right to work in the United Kingdom.
We are a disability confident employer and Armed Forces Covenant gold standard.
Locations
Assistant Parking Investigations Officer in Hampshire, Portsmouth employer: Portsmouth City Council
Contact Detail:
Portsmouth City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Parking Investigations Officer in Hampshire, Portsmouth
✨Tip Number 1
Get to know the company and its values! Before your interview, do a bit of research on the organisation. Understanding their mission and how they operate will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and boost your confidence when discussing your experience in enforcement and handling challenging situations.
✨Tip Number 3
Show off your skills! When you're in the interview, be sure to highlight your strong administrative and IT skills. Talk about your experience with databases and Microsoft Office, and give examples of how you've used these skills in past roles to solve problems or improve processes.
✨Tip Number 4
Don’t forget to ask questions! At the end of the interview, have a couple of thoughtful questions ready. This shows that you're engaged and gives you a chance to find out more about the team and the challenges they face in parking investigations.
We think you need these skills to ace Assistant Parking Investigations Officer in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in enforcement or similar roles. We want to see how your skills align with the responsibilities of the Assistant Parking Investigations Officer, so don’t hold back!
Show Off Your IT Skills: Since strong administrative and IT skills are a must, be sure to mention your proficiency with databases and Microsoft Office. We love seeing examples of how you've used these tools effectively in past roles.
Communicate Clearly: Your ability to communicate effectively is key, especially when dealing with challenging behaviour. Use your application to demonstrate your communication skills, perhaps by sharing experiences where you successfully handled difficult situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Portsmouth City Council
✨Know Your Stuff
Make sure you understand the ins and outs of parking regulations and enforcement. Brush up on relevant legislation, especially PACE, as it will likely come up in your interview. Being able to discuss specific cases or scenarios will show that you're not just familiar with the theory but can apply it in practice.
✨Show Off Your Skills
Highlight your administrative and IT skills during the interview. Be ready to talk about your experience with databases and Microsoft Office. You might even want to prepare a few examples of how you've used these skills in past roles to solve problems or improve processes.
✨Communicate Clearly
Since you'll be dealing with a wide range of people, including those who may be challenging, practice your communication skills. Think about how you would handle difficult conversations or take witness statements. Clear and confident communication is key, so consider doing some mock interviews to refine your approach.
✨Be Ready for Flexibility
This role requires flexibility, especially with working hours and outdoor conditions. Be prepared to discuss your availability and willingness to work outside normal hours. Sharing any previous experiences where you've had to adapt to changing circumstances will demonstrate your readiness for the role.