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- Tasks: Provide essential admin support and ensure a customer-focused service in a dynamic team.
- Company: Join the friendly Streetscene team at Gosport Borough Council.
- Benefits: Enjoy flexible working, learning opportunities, and a local government pension scheme.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Strong IT skills and experience in a busy office or customer service environment.
- Other info: A supportive environment with opportunities for personal and professional growth.
The predicted salary is between 26403 - 28142 £ per year.
Location: Town Hall, Gosport
Hours: 37 hours per week, Monday to Friday
Salary: £26,403 to £28,142
Contract Type: Full-Time, Permanent
Join our dynamic Streetscene team at Gosport Borough Council! We are seeking a highly organised and proactive Business Support Officer to provide essential administrative and operational support to our Streetscene service. This is an exciting opportunity for someone who thrives in a busy, customer-focused environment and wants to make a real difference in the local community.
Key Responsibilities- Provide effective business support and ensure a customer-focused service.
- Maintain accurate records of public enquiries.
- Operate as a radio contact for ‘Council Base’ communications.
- Assist in updating web content in coordination with Streetscene Managers.
- Manage pitch booking systems, liaising with local clubs and handling invoicing.
- Support DSO operations by processing timesheets, ordering materials, and providing general administrative support.
- Process orders and invoices via our procurement systems.
- Ensure compliance with council data and information policies.
- Handle customer queries and complaints professionally.
- Adhere to all Health & Safety, Equal Opportunities, and Safeguarding policies.
- Strong IT skills, particularly in Microsoft Office (Word, Excel).
- Excellent organisational and time management abilities.
- Experience working in a busy office or customer service environment.
- Clear communication and interpersonal skills.
- Ability to work independently and use initiative.
- Experience with local government systems or procedures.
- A supportive and friendly team environment.
- Opportunities for learning and development.
- Flexible working arrangements.
- Local Government Pension Scheme.
- A role that supports the community and makes a visible impact.
If you're passionate about administrative excellence and ready to support vital council services, we’d love to hear from you.
Closing date for receipt of completed submissions – Sunday 3rd May 2026
Business Support Officer - Gosport Borough Council employer: Portsmouth City Council
Contact Detail:
Portsmouth City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Gosport Borough Council
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Gosport Borough Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the Streetscene team and their projects. Show us you’re genuinely interested in making a difference in the community and how your skills can contribute.
✨Tip Number 3
Practice common interview questions and have examples ready that highlight your organisational skills and customer service experience. We want to see how you handle real-life scenarios!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us you’re really keen on the position.
We think you need these skills to ace Business Support Officer - Gosport Borough Council
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Business Support Officer role. We want to see how your background aligns with the key responsibilities listed in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting the community and how your proactive approach can benefit our Streetscene team. Keep it engaging and personal!
Show Off Your IT Skills: Since strong IT skills are essential for this role, don’t forget to mention your proficiency in Microsoft Office. We love seeing examples of how you've used these tools effectively in previous roles.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we receive all your details and can consider you for this exciting opportunity!
How to prepare for a job interview at Portsmouth City Council
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Business Support Officer. Brush up on your knowledge of local government systems and procedures, as well as the specific tasks mentioned in the job description. This will show that you’re genuinely interested and prepared.
✨Show Off Your IT Skills
Since strong IT skills are crucial for this role, be ready to discuss your experience with Microsoft Office, especially Word and Excel. You might even want to prepare examples of how you've used these tools effectively in previous roles.
✨Demonstrate Customer Focus
This position is all about providing excellent customer service. Think of specific instances where you’ve handled customer queries or complaints professionally. Be ready to share these examples during the interview to highlight your customer-focused approach.
✨Be Organised and Proactive
The role requires excellent organisational and time management skills. Prepare to discuss how you prioritise tasks and manage your time effectively in a busy environment. Maybe even bring a planner or a list of your past projects to illustrate your proactive nature.