Portsmouth City Council is seeking a Housing Triage Officer to be the first point of contact for customers needing housing advice. The role involves handling face-to-face, telephone and email inquiries, assessing circumstances, and providing initial advice on social housing access, homelessness, and private renting.
You will signpost to appropriate services, record details in IT systems, and contribute to a supportive, patient, and collaborative team environment.
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Frontline Housing Triage & Advice Officer employer: Portsmouth City Council
Portsmouth City Council is an exceptional employer, dedicated to fostering a positive and inclusive work culture that prioritises respect, integrity, and collaboration. As a SEN Team Leader, you will have the opportunity to make a meaningful impact on the lives of children and young people with special educational needs, while benefiting from professional development opportunities and a supportive team environment. Located in the vibrant city of Portsmouth, this role offers a unique chance to contribute to strategic SEND developments and be part of a forward-thinking organisation committed to service improvement and community well-being.
