Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Conduct financial assessments for Adult Social Care clients and provide benefits advice.
- Company: Join a supportive team dedicated to helping vulnerable adults in the community.
- Benefits: Flexible working hours, competitive pay, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a focus on client support and community impact.
- Why this job: Make a real difference in people's lives while developing your skills in finance and welfare.
- Qualifications: Experience in customer service and knowledge of welfare benefits is essential.
The predicted salary is between 30000 - 40000 £ per year.
Your new role is to ensure timely and accurate financial assessments are completed for Adult Social Care clients (or their legal representatives) at their main residence. This will involve carrying out a detailed analysis of their financial circumstances, assessing how much they are required to contribute towards the cost of their Adult Social Care and support services funded through the Local Authority.
You will provide high quality welfare rights and benefits advice and ensure that clients and their carers are supported to receive all the benefits to which they are entitled. You will be collecting sensitive personal and financial information relevant to the financial assessment process and providing high-quality welfare rights and benefits advice within the client's home. You will support customers or their carers/spouse with benefit applications where appropriate and notify them of their assessed maximum charge, explaining how contributions are calculated.
Who is the person:
With proven experience in working within a front-line customer facing service, you will have an understanding of the chargeable services provided by Adult Social Care and of the Care Act 2014 and how this underpins charging frameworks. You will have experience of working with DWP Welfare Benefits with knowledge of those that may be applicable to people with disabilities.
With an understanding of completing financial assessments, you will have the ability to identify entitlement to unclaimed benefits, means tested benefits, premiums and state pension providing client support. You will have excellent attention to detail and the ability to interpret financial evidence. You will possess strong numeracy skills, good communication skills both written and verbal, with the ability to prioritise and plan your workload.
Financial Assessment and Benefit Officer (FAB) employer: Portsmouth City Council
Contact Detail:
Portsmouth City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Assessment and Benefit Officer (FAB)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to financial assessments and welfare rights. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work or case studies that highlight your experience with financial assessments and client support. This will help you stand out and demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Financial Assessment and Benefit Officer (FAB)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in financial assessments and welfare rights. We want to see how your skills match the role, so don’t hold back on showcasing your relevant experience!
Showcase Your Attention to Detail: Since this role requires a keen eye for detail, include examples in your application that demonstrate your ability to analyse financial information accurately. We love seeing candidates who can spot the finer points!
Communicate Clearly: Your written communication skills are crucial for this position. Keep your application clear and concise, and make sure to proofread for any errors. We appreciate clarity and professionalism in all our communications!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Portsmouth City Council
✨Know Your Stuff
Make sure you brush up on the Care Act 2014 and understand how it relates to charging frameworks. Familiarise yourself with the financial assessment process and the various benefits available, especially those relevant to people with disabilities. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Experience
Prepare examples from your past work where you've successfully handled sensitive financial information or provided welfare rights advice. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will demonstrate your practical experience and how it aligns with the job requirements.
✨Practice Your Communication Skills
Since this role involves a lot of client interaction, practice explaining complex financial concepts in simple terms. You might be asked to role-play a scenario during the interview, so being clear and approachable in your communication will set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team you'll be working with. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Consider asking about the challenges the team faces or how success is measured in this role.