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For Companies At a Glance
- Tasks: Help register life events like births and marriages while providing support to the public.
- Company: Join Portsmouth City Council, a unique organisation dedicated to making a positive impact.
- Benefits: Enjoy a competitive salary, training opportunities, and flexible working hours with overtime pay.
- Why this job: Make a difference in people's lives during significant moments while developing valuable skills.
- Qualifications: No prior experience needed; customer service skills and attention to detail are essential.
- Other info: Full training provided, with opportunities for professional development and a supportive work environment.
The predicted salary is between 26473 - 28239 £ per year.
Overview
Deputy Registrar
Salary: Band: 5, £26,473 – £28,239 per annum plus contractual overtime
37 hours per week Monday – Friday, plus 80 hours per annum contractual overtime (worked on Saturdays).
About Portsmouth City Council
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.
Job introduction
We are looking for a Deputy Registrar. This is a full time, permanent role based at Portsmouth Register Office, PO1 3AF.
We are looking for a confident, positive and energetic Deputy Registrar to join our team. The successful candidate will have strong organisational, communication and IT skills and thrive on assisting members of the public at key moments in their lives.
Your New Role
Working in the Portsmouth Register Office you will be registering births, deaths, stillbirths, civil partnerships, and marriages.
You will be responsible for preparing certificates for members of the public and making appointments for people to come to the office to register births, deaths, stillbirths and to give notice of marriages and civil partnerships. The role also involves the duty of taking notices of marriage and civil partnership.
There is currently a requirement to work 80 hours per year as contractual overtime to cover Saturday ceremonies booked to take place at Milldam House, licensed venues, and churches within the City of Portsmouth. These hours are worked on a rota basis, working one in four Saturdays during each month. During the months of April to September this is likely to increase to two in four Saturdays. These 80 hours are in addition to the set 37 hours worked on a weekly basis and are reviewed annually and may therefore fluctuate from one year to another.
There will also be occasional additional weekend work on Sundays and Bank Holidays as requested to cover ceremony duties. These are on a voluntary basis and not included in the 80 hours contractual overtime requirement.
The successful candidate will be prepared to train as a Deputy Superintendent Registrar which will allow the officer to conduct marriage/civil partnership ceremonies and private citizenship ceremonies.
Who is the person
You will have experience of working in a front-line customer service role, within the registration service is desirable. As well as excellent accuracy, an attention to detail and neat handwriting, you will be patient, tactful and empathetic as you will be dealing with people who may be in a highly emotional state in sometimes difficult situations. You will also have the ability to understand and apply complex legislation and be able to work on your own as there will be times when you are working with limited supervision.
Our recruitment process
Full information about our recruitment process can be found on our support for applicants\’ page: Support for applicants – Careers portal
Please ensure that you read the job profile for full details on the post.
You must demonstrate why you are suitable against each of the points described in the \’Who is the Person\’ points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful.
We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion – Careers portal
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk or call the recruitment team on 023 92 616 800.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Read more about working at Portsmouth City Council and our benefits on our career\’s portal homepage: Careers Portal – Find jobs with Portsmouth City Council
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Deputy Registrar employer: Portsmouth City Council
Contact Detail:
Portsmouth City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Registrar
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Deputy Registrar. Understanding the nuances of registering life events and the legal requirements involved will help you speak confidently about your suitability for the role during interviews.
✨Tip Number 2
Highlight your customer service experience. Since this role involves assisting the public during significant life moments, showcasing your ability to handle sensitive situations with empathy and professionalism will set you apart from other candidates.
✨Tip Number 3
Prepare for potential public speaking scenarios. Given that you'll be delivering ceremonies, practice your presentation skills and consider how you can engage an audience effectively, as this will be a crucial part of your role.
✨Tip Number 4
Research Portsmouth City Council's values and mission. Aligning your personal values with those of the organisation can demonstrate your commitment and enthusiasm for the role, making you a more attractive candidate.
We think you need these skills to ace Deputy Registrar
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Deputy Registrar position. Make notes on how your skills and experiences align with what they are looking for.
Tailor Your Application: When writing your application, specifically address each point listed under 'Who is the Person'. Use concrete examples from your past experiences that demonstrate your customer service skills, public speaking abilities, and attention to detail.
Highlight Relevant Skills: Emphasise your organisational, communication, and IT skills in your CV and cover letter. Mention any experience you have with sensitive situations, cash handling, or working with diverse groups of people.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that your handwriting is neat if you're submitting any handwritten documents, and check that all required information is included.
How to prepare for a job interview at Portsmouth City Council
✨Showcase Your Customer Service Skills
As a Deputy Registrar, you'll be interacting with the public during significant life events. Prepare examples from your past experiences where you provided excellent customer service, especially in sensitive situations.
✨Demonstrate Attention to Detail
Accuracy is crucial in this role. Be ready to discuss how you've ensured precision in your previous work, whether it's through administrative tasks or handling documentation.
✨Prepare for Public Speaking
You'll be delivering ceremonies and possibly speaking to large groups. Practice articulating your thoughts clearly and confidently, and consider sharing any relevant experiences where you've successfully engaged an audience.
✨Understand the Legal Framework
Familiarise yourself with the basic legal requirements related to registrations. While you won't need extensive knowledge, showing that you understand the importance of compliance will impress your interviewers.
