This Business Support Officer post supports the Family Safeguarding Adult Team and Peers for Change, which work with adults, parents, carers, children and families. The work centres on administrative and data support: minute-taking, scheduling, accurate service records and Excel dashboards feeding reporting and governance. The role is office based with no hybrid working, and suits someone comfortable around vulnerable adults, people with mental health needs and children's services. A basic DBS check and proof of right to work are required, and visa sponsorship is not available.
What the job involves
- Provide administrative support including minute-taking, scheduling, correspondence and document preparation
- Gather and maintain service data
- Support operational reporting and governance requirements
- Maintain Excel tools and performance dashboards
- Contribute to reports, quality assurance and management information
- Ensure information is accurately recorded and processes run efficiently
- Work across multiple systems
- Liaise with external partners
- Communicate with adults, parents and carers supported by the teams
- Help teams demonstrate the impact and outcomes of their work
- Ensure professionals have the administrative support they need to deliver services
Experience
- Experience in a business support role
- Experience working with spreadsheets and datasets
Skills & knowledge
- Strong organisational and communication skills
- Confident use of Microsoft 365, including Excel, Word, Outlook, PowerPoint, OneNote, SharePoint and Teams
- Analytical skills and presenting information in an accessible format
- Attention to detail and quality assuring own work
- Understanding of safeguarding, data protection and GDPR
- Building positive relationships with people from a wide range of backgrounds
Checks & eligibility
- Basic level DBS check before any offer
- Right to work in the UK
Other
- Managing competing priorities and working to deadlines
- Using initiative
- Confident managing information and data accurately
- Commitment to addressing inequalities and promoting inclusion
- Commitment to strengths-based, relational and restorative ways of working
- Comfort working with vulnerable adults, people with mental health challenges, children and families
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Business Support Officer - Family Safeguarding Adult Team employer: Portsmouth City Council
Portsmouth City Council is an exceptional employer, dedicated to fostering a positive and inclusive work culture that prioritises respect, integrity, and collaboration. As a SEN Team Leader, you will have the opportunity to make a meaningful impact on the lives of children and young people with special educational needs, while benefiting from professional development opportunities and a supportive team environment. Located in the vibrant city of Portsmouth, this role offers a unique chance to contribute to strategic SEND developments and be part of a forward-thinking organisation committed to service improvement and community well-being.
