Travel Safe Officer - Portsmouth in Bury

Travel Safe Officer - Portsmouth in Bury

Bury Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Ensure safety and support for passengers on local transport during evenings and weekends.
  • Company: Join Portsmouth City Council, dedicated to community safety and inclusivity.
  • Benefits: Flexible hours, community impact, and a chance to develop your skills.
  • Why this job: Be a proactive safety ambassador and make a real difference in your community.
  • Qualifications: Strong communication skills and a willingness to engage with the public.
  • Other info: Opportunity for career growth and collaboration with local agencies.

The predicted salary is between 13 - 16 £ per hour.

We have a great opportunity for Travel Safe Officers to join our new Travel Safe team, based at Gosport Town Hall and working across the community! It is a Fixed Term Contract/Secondment until 31st March 2028. The hours are 18.5 hours per week worked as 2 x 10 hour shifts per week including a 45 minute unpaid break, Friday to Sunday on a 3 week re-occurring rota as follows:

  • Week 1 - Fri & Sat 14:00 - 00:00
  • Week 2 - Sat & Sun 07:00 - 17:00
  • Week 3 - Fri & Sat 14:00 - 00:00

The Travel Safe Team is made up of one Supervisor and 6 officers. The service runs from 14:00 - 00:00 Friday and 07:00 - 00:00 Saturday and Sundays. The team will work varying 10 hour shifts with 45 unpaid breaks. The team is a proactive, community‑focused service designed to improve safety, confidence and public experience across local transport networks. Operating on key bus routes, transport hubs and areas affected by antisocial behaviour (ASB), the service provides a visible and reassuring presence for passengers, transport staff and the wider community. Officers use a balanced approach of engagement, education and enforcement, supporting those who travel while addressing behaviours that undermine safety or cause nuisance. By working in a uniformed, accredited capacity, the service helps create cleaner, safer and more welcoming journeys for everyone.

The Travel Safe Officer role exists to provide a visible and proactive presence across the Bus Link in Gosport, during evenings and weekends. The officer’s core purpose is to deter and address antisocial behaviour (ASB), reassure passengers, and contribute to creating a safe, comfortable travel environment. This includes interacting with members of the public, supporting transport staff, and responding to reports of disorder or concerns raised by passengers.

Who is the person?

  • A visibly present, proactive safety ambassador who supports safe travel on the bus link during evenings and weekends.
  • Someone confident engaging with the public, including passengers and transport staff, to promote respectful behaviour and reassurance.
  • An individual trained or willing to train in CSAS powers, enabling them to carry out authorised enforcement actions.
  • A person capable of managing antisocial behaviour and addressing both personal and environmental ASB issues.
  • A strong communicator who can defuse conflict and respond effectively to dynamic or challenging situations.
  • Someone who works collaboratively with local councils, police and transport providers as part of a multi‑agency safety network.
  • A detail‑focused individual who accurately records incidents, gathers evidence and contributes to intelligence sharing.
  • A supportive presence for vulnerable passengers, able to provide reassurance and practical help when needed.
  • A person familiar with ASB legislation and enforcement protocols, or willing to develop that knowledge.
  • Reliable, uniformed officer comfortable working evenings, weekends and in mobile outdoor settings across Gosport.

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals.

Additional Information

We are not able to offer sponsorship for this position.

Our recruitment process

Full information about our recruitment process can be found on our support for applicants' page. You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work/personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful.

This is an ongoing advert with no closing date, and we may close the advert at any time should we receive enough suitable applications. Please note there is an assessment day & interviews planned for 13th & 20th March 2026.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal.

If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application. You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Read more about working at Portsmouth City Council and our benefits on our career's portal homepage.

Should you require any support in completing the application form please contact or call the recruitment team.

Travel Safe Officer - Portsmouth in Bury employer: Portsmouth City Council

Portsmouth City Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises community safety and employee development. As a Travel Safe Officer, you will enjoy the benefits of working in a proactive team, with opportunities for training in enforcement protocols and collaboration with local agencies, all while contributing to the safety and well-being of the Gosport community. Our commitment to respect, integrity, and inclusivity ensures that every team member feels valued and empowered to make a meaningful impact.
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Contact Detail:

Portsmouth City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Travel Safe Officer - Portsmouth in Bury

✨Tip Number 1

Get to know the role and the team! Research what a Travel Safe Officer does and how they interact with the community. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.

✨Tip Number 2

Practice your communication skills! As a Travel Safe Officer, you'll need to engage with the public and transport staff. Role-play scenarios with friends or family to build your confidence in handling challenging situations.

✨Tip Number 3

Showcase your experience! When you get the chance to chat with interviewers, share specific examples of how you've dealt with antisocial behaviour or supported vulnerable individuals in the past. This will highlight your suitability for the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and tech-savvy, which is a great trait for a Travel Safe Officer.

We think you need these skills to ace Travel Safe Officer - Portsmouth in Bury

Community Engagement
Conflict Resolution
Antisocial Behaviour Management
Communication Skills
Public Safety Awareness
Incident Reporting
Collaboration with Agencies
Knowledge of ASB Legislation
Proactive Presence
Reassurance Skills
Detail Orientation
Training in CSAS Powers
Adaptability to Dynamic Situations
Customer Service Skills

Some tips for your application 🫡

Show Your Passion for Community Safety: When writing your application, let us see your enthusiasm for community safety! Share specific examples of how you've engaged with the public or contributed to a safer environment. This will help us understand why you're the perfect fit for the Travel Safe Officer role.

Be Specific About Your Skills: Make sure to highlight your skills that align with the 'Who is the Person' section. Use clear examples from your past experiences to demonstrate your ability to manage antisocial behaviour and communicate effectively. We want to know how you can make a difference!

Tailor Your Personal Statement: Your personal statement is crucial! Tailor it to reflect the key points in the job description. Address each requirement with relevant examples, showing us how your background makes you a strong candidate for this role. A detailed personal statement can really set you apart!

Apply Through Our Website: Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, you'll find all the information you need about the role and the application process right there. We can't wait to hear from you!

How to prepare for a job interview at Portsmouth City Council

✨Know the Role Inside Out

Make sure you thoroughly understand the Travel Safe Officer role and its responsibilities. Familiarise yourself with the job description, especially the key aspects like engaging with the public, managing antisocial behaviour, and working collaboratively with local councils and transport providers.

✨Prepare Real-Life Examples

Think of specific situations from your past experiences that demonstrate your ability to handle conflict, reassure vulnerable passengers, or work as part of a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.

✨Show Your Community Spirit

This role is all about community safety, so be ready to discuss how you can contribute positively to the local area. Share any previous experience in community engagement or safety initiatives, and express your passion for making a difference in the community.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. You might ask about the training provided for CSAS powers or how the Travel Safe team collaborates with other agencies to enhance safety.

Travel Safe Officer - Portsmouth in Bury
Portsmouth City Council
Location: Bury

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