At a Glance
- Tasks: Provide top-notch reception services and manage busy front desk operations.
- Company: Portsdown Group Practice, dedicated to patient care and community health.
- Benefits: Flexible hours, supportive team environment, and valuable experience in healthcare.
- Other info: Enjoy a dynamic role with opportunities for personal growth in healthcare.
- Why this job: Make a difference in patients' lives while developing your customer service skills.
- Qualifications: GCSE or NVQ qualifications and experience in customer service required.
The predicted salary is between 20000 - 25000 € per year.
Portsdown Group Practice is seeking an experienced receptionist to work 20 hours per week. The role involves providing high-quality reception and general office administration tasks, ensuring patients are greeted courteously, and managing busy reception operations.
Candidates should have excellent communication skills, relevant qualifications (GCSE, NVQ), and experience in customer service, especially in a primary care setting. The position requires some lone working and operates with flexible hours, mainly from 7:45am to 6:30pm.
Healthcare Receptionist: Patient-Focused Front Desk in Portsmouth employer: Portsdown Group Practice
Portsdown Group Practice is an excellent employer that prioritises patient care and employee satisfaction. With a supportive work culture, flexible hours, and opportunities for professional growth, we empower our receptionists to thrive in a dynamic healthcare environment. Join us to make a meaningful impact while enjoying a rewarding career in a friendly and collaborative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Receptionist: Patient-Focused Front Desk in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector and let them know you're on the lookout for a receptionist role. Sometimes, it's all about who you know, so don’t be shy!
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your communication skills and how you handle busy situations, just like you'd need to at Portsdown Group Practice.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a patient-focused role. Make sure you look professional and approachable when you go for interviews or meet potential employers.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows you're proactive and really interested in joining the team.
We think you need these skills to ace Healthcare Receptionist: Patient-Focused Front Desk in Portsmouth
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in customer service, especially if you've worked in a healthcare setting. We want to see how your skills can help us provide top-notch service to our patients.
Tailor Your Application:Don’t just send the same CV everywhere! Tailor your application to match the job description. Mention specific skills and experiences that relate to the role of a Healthcare Receptionist at Portsdown Group Practice.
Keep It Professional Yet Friendly:Since this role is all about patient interaction, your application should reflect a friendly yet professional tone. Show us your personality while keeping it suitable for a healthcare environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Portsdown Group Practice
✨Know Your Stuff
Before the interview, make sure you understand the role of a healthcare receptionist. Familiarise yourself with the specific duties mentioned in the job description, like managing busy reception operations and providing high-quality service. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with patients or customers in the past. Think about situations where you resolved issues or provided exceptional service, as these stories will highlight your suitability for the position.
✨Prepare for Lone Working Questions
Given that the role involves some lone working, be ready to discuss how you manage your time and responsibilities when working independently. Share any relevant experiences where you successfully handled tasks on your own, showcasing your ability to stay organised and focused without direct supervision.
✨Flexibility is Key
With flexible hours from 7:45am to 6:30pm, it's important to express your willingness to adapt to varying schedules. Be honest about your availability and mention any previous experience working flexible hours, as this will reassure the interviewer that you can meet the demands of the role.
