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- Tasks: Conduct user research to enhance education and healthcare products.
- Company: Join Korn Ferry, a leader in unleashing potential across organisations.
- Benefits: Competitive daily rate, flexible contract with potential extensions.
- Why this job: Make a real impact on products used by students and professionals globally.
- Qualifications: Strong UX research experience and ability to work independently.
- Other info: Collaborate with international teams and grow your career in a dynamic environment.
We're looking for a UX Researcher based in the UK or Ireland to join a large, global education and healthcare product portfolio spanning medical, nursing, and higher-education markets. Our products are used by students, faculty, administrators, and librarians across the U.S. and internationally, with most sold B2B to institutions and some B2C offerings.
You'll join an established UX Research team working closely with product managers and designers across multiple product lines. This role requires someone who can quickly learn complex domains, work independently, and run full end-to-end research cycles.
What You'll Do- Own and deliver user research across discovery, concept testing, and usability (roughly 30% / 40% / 30% split).
- Plan, design, and execute studies using appropriate qualitative and evaluative methods.
- Collaborate closely with PMs and UX designers embedded in U.S.-based product teams.
- Communicate findings clearly through strong storytelling, presentations, and research artifacts.
- Bring stakeholders along in the research process—ensuring alignment, transparency, and impact.
- Work independently after onboarding, while staying connected to an 8-person research team.
- Help inform product strategy across a diverse, multi-product portfolio.
- Strong UX research experience (not mixed UX design/research), with a solid grasp of research methods and study design.
- Ability to independently run end-to-end research—from planning through recruiting, fieldwork, analysis, and presenting insights.
- Experience collaborating with cross-functional teams and influencing product decisions.
- Clear communication skills and the ability to present insights in engaging, structured ways.
- A team-oriented mindset and a proactive, self-directed working style.
- Bonus: experience working with international teams and/or education or healthcare domains.
- Initial 6-month contract, with ongoing extensions expected (projects run 12+ months).
- £320 - £350 per day (Inside of IR35) dependant on experience.
- Working closely with U.S. teams.
- Looking to hire 1-2 researchers for February start.
UX Researcher (UK & IRE) employer: Ports North
Contact Detail:
Ports North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Researcher (UK & IRE)
✨Tip Number 1
Network like a pro! Reach out to folks in the UX research field, especially those working in education and healthcare. Use platforms like LinkedIn to connect and engage with them—ask questions, share insights, and show genuine interest in their work.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. You’ll need to communicate your research findings clearly, so think about how you can present your past projects in an engaging way that highlights your impact on product decisions.
✨Tip Number 3
Don’t just apply for jobs—research the companies you’re interested in! Understand their products and user base, especially in the education and healthcare sectors. This knowledge will help you tailor your conversations and show that you’re genuinely invested.
✨Tip Number 4
Keep an eye on our website for openings! We often have roles that fit your skill set, and applying directly through us can give you a better chance of landing that interview. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace UX Researcher (UK & IRE)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong UX research experience. Focus on relevant projects where you've run end-to-end research cycles, and don’t forget to mention any collaboration with cross-functional teams!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell your story! Share why you're passionate about UX research in education and healthcare, and how your skills align with our needs. Keep it engaging and structured!
Showcase Your Research Skills: In your application, emphasise your ability to plan, design, and execute studies. Mention specific qualitative and evaluative methods you’ve used, and how you’ve communicated findings effectively to stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our global team!
How to prepare for a job interview at Ports North
✨Know Your Research Methods
Make sure you brush up on your UX research methods before the interview. Be ready to discuss how you've applied qualitative and evaluative techniques in past projects. This will show that you can hit the ground running and own the research process.
✨Showcase Your Storytelling Skills
Prepare to present your findings in a clear and engaging way. Think about how you can turn data into compelling narratives that resonate with stakeholders. Practising your presentation skills will help you communicate insights effectively during the interview.
✨Collaborate Like a Pro
Since this role involves working closely with product managers and designers, be ready to share examples of how you've successfully collaborated with cross-functional teams. Highlight your ability to influence product decisions through research and teamwork.
✨Be Ready for Complex Domains
This position requires quick learning in complex areas like education and healthcare. Prepare to discuss how you've tackled similar challenges in the past. Showing your adaptability and willingness to dive deep into new subjects will impress the interviewers.
