Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Bridge the gap between business and tech, translating needs into solutions for Dynamics 365 Marketing.
- Company: Join a dynamic team in London with a hybrid working model.
- Benefits: Enjoy competitive pay, flexible work, and opportunities for professional growth.
- Other info: Collaborate with diverse teams in a fast-paced environment.
- Why this job: Make a real impact by shaping marketing strategies with cutting-edge technology.
- Qualifications: Experience in Dynamics 365 and strong communication skills are essential.
The predicted salary is between 55000 - 70000 £ per year.
Location: London, UK
Working Mode: Hybrid (2 days per week onsite)
Our client is keen to onboard a Technical Business Analyst - Dynamics 365 Marketing to join their team in London, UK in a hybrid working mode. This role acts as a bridge between business, product, and engineering teams, translating business requirements into technically viable solutions and guiding stakeholders through short-term workarounds and long-term platform evolution. The successful candidate will provide functional-technical analysis, recommendations and coordination across distributed teams to ensure clarity and predictability in delivery.
Responsibilities
- Analyze business requirements for Dynamics 365 Marketing, including customer journeys, forms, emails, lead management and campaign orchestration.
- Assess out-of-the-box capabilities against customization needs and define short-term (configuration-based) and long-term (custom/architecture) solutions.
- Act as a liaison between business stakeholders and engineering teams to clarify requirements and ensure alignment.
- Develop functional-technical recommendations and document solution decisions with clear rationale.
- Identify technical approaches at a conceptual level (e.g., use of Flows, plugins, JavaScript) without direct coding responsibility.
- Support governance by refining backlogs, sequencing requirements and contributing to estimation.
- Work closely with Product Owners, Solution Architects and delivery teams in a high-change, resource-constrained program environment.
- Provide impact analysis, constraints assessment and trade-off recommendations for senior stakeholders.
Requirements
- Proven experience as a Technical Business Analyst or Functional Technical Analyst in Dynamics 365 projects.
- Strong understanding of Dynamics 365 Marketing features (customer journeys, campaign orchestration, forms, segmentation, lead management).
- Familiarity with functional vs technical solution design in enterprise-scale programs.
- Ability to work effectively with distributed or offshore development teams.
- Excellent communication and stakeholder engagement skills across business and technical teams.
- Experience navigating complex, high-priority programs with multiple dependencies.
Nice to Have
- Knowledge of Power Platform components, including Power Automate.
- Understanding of integration with CRM and marketing automation solutions.
- Familiarity with Azure services from a functional perspective.
Senior Technical BA - MS Dynamics employer: Ports North
Contact Detail:
Ports North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical BA - MS Dynamics
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Dynamics 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge of Dynamics 365 Marketing. Be ready to discuss how you've tackled similar challenges in the past and how you can bridge the gap between business and tech.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, highlight specific examples where you've successfully translated business needs into technical solutions. This will demonstrate your value as a Technical Business Analyst.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Technical BA - MS Dynamics
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical Business Analyst - Dynamics 365 Marketing. Highlight your experience with Dynamics 365 and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully bridged the gap between business and technical teams in the past. We love a good story!
Showcase Your Communication Skills: As a Technical Business Analyst, communication is key. In your application, demonstrate how you've effectively engaged with stakeholders and clarified requirements. We want to see that you can translate complex ideas into simple terms!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Ports North
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 Marketing features. Be ready to discuss customer journeys, campaign orchestration, and lead management in detail. This will show that you’re not just familiar with the platform but can also translate business needs into technical solutions.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to analyse specific business requirements or propose solutions. Think about past projects where you acted as a liaison between stakeholders and engineering teams. Prepare examples that highlight your ability to assess out-of-the-box capabilities versus custom solutions.
✨Showcase Your Communication Skills
Since this role involves working closely with various teams, it’s crucial to demonstrate your excellent communication skills. Practice explaining complex technical concepts in simple terms. This will help interviewers see how you can bridge the gap between business and technical teams.
✨Understand the Bigger Picture
Be prepared to discuss how you would handle high-change, resource-constrained environments. Think about how you would refine backlogs and sequence requirements effectively. Showing that you can navigate complex programmes will set you apart from other candidates.