At a Glance
- Tasks: Evaluate and improve banking processes to enhance customer and colleague experiences.
- Company: Dynamic retail banking organisation focused on transformation and best practices.
- Benefits: Competitive daily rate, hybrid working, and opportunities for professional growth.
- Other info: Join a collaborative team with a focus on continuous improvement and digital transformation.
- Why this job: Make a real impact in banking by streamlining processes and driving innovation.
- Qualifications: Experience in process analysis within retail banking and strong analytical skills.
The predicted salary is between 40000 - 50000 £ per year.
I am currently looking for a Process Business Analyst, you'll be responsible for evaluating current-state processes, identifying opportunities for improvement, and delivering future-state process designs that enhance both customer and colleague experiences.
You'll work across a variety of retail banking functions, supporting large-scale transformation initiatives and embedding best practice process management across the organisation.
Key Responsibilities
- Analyse, map and document end-to-end business processes using BPMN or other recognised process modelling techniques.
- Facilitate workshops with business and technical stakeholders to understand current-state processes and define future-state operating models.
- Identify opportunities to simplify, standardise and automate processes across the bank.
- Produce high-quality process documentation, business requirements and impact assessments
- Support business change initiatives by ensuring process improvements align with regulatory, operational and customer requirements.
- Collaborate with Change, Technology, Operations and Risk teams to implement process enhancements.
- Track process improvement initiatives and measure business outcomes using KPIs and performance metrics.
You'll have
- Proven experience as a Process Business Analyst within retail banking or financial services.
- Strong experience delivering business process improvement and operational transformation initiatives.
- Expertise in process mapping and modelling using BPMN, Visio or similar tools.
- Experience facilitating stakeholder workshops and managing requirements across multiple business areas.
- A solid understanding of retail banking operations, customer journeys and regulatory environments.
- Strong analytical, problem-solving and communication skills.
- Experience working within Agile, Waterfall or hybrid delivery environments.
Desirable
- Lean Six Sigma or continuous improvement certification.
- Experience supporting digital transformation or process automation initiatives.
- Knowledge of customer onboarding, lending, payments, servicing or operational processes.
- Familiarity with process mining or workflow automation tools such as Celonis, Power Automate, Pega or Appian.
This is a 6 month initial working hybrid in London (3 days on site, 2 remote) paying £450/day Outside IR35
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Process Analyst in London employer: Ports North
Ports North is an excellent employer, offering a dynamic remote work environment that fosters innovation and collaboration in the field of enterprise analytics. With a strong commitment to employee growth, we provide opportunities for professional development and skill enhancement, particularly in cutting-edge SAP technologies. Our inclusive work culture values diverse perspectives, ensuring that every team member can contribute meaningfully to our major SAP S/4HANA transformation projects.
StudySmarter Expert Advice🤫
We think this is how you could land Process Analyst in London
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Ports North.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Ports North might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Process Analyst in London
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Ports North will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Ports North. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Ports North confidence in your short-term commitment to the role.
How to prepare for a job interview at Ports North
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Ports North.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Ports North that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
