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- Tasks: Analyse and document requirements for digital banking products like ISAs and Current Accounts.
- Company: Join a dynamic retail bank that values flexibility and collaboration.
- Benefits: Earn up to £500/day, with a mix of onsite and remote work.
- Why this job: Make a real impact on customer experiences in the digital banking space.
- Qualifications: Experience as a Business Analyst in digital or retail banking is essential.
- Other info: Initial 3-month engagement with opportunities for growth in a supportive environment.
The predicted salary is between 45000 - 50000 £ per year.
I am currently looking for an experienced Digital Business Analyst to support the delivery of key retail banking products, specifically ISAs, Current Accounts, and Savings. This role will suit someone who thrives in a smaller banking environment, where flexibility, ownership, and close collaboration with cross-functional teams are essential.
Key Responsibilities
- Gather, analyse, and document business and technical requirements for digital banking initiatives
- Work closely with product owners, developers, and stakeholders to deliver enhancements across ISA, Current Account, and Savings products
- Translate complex business needs into clear user stories and functional specifications
- Support end-to-end delivery, from discovery through to implementation and post-launch optimisation
- Facilitate workshops, stakeholder interviews, and requirements sessions
- Ensure solutions align with regulatory and compliance requirements within retail banking
- Collaborate with UX/UI teams to improve digital customer journeys and experiences
- Assist with UAT planning, execution, and defect resolution
Required Experience
- Proven experience as a Business Analyst within digital or retail banking
- Strong experience delivering ISA, Current Account, and/or Savings products
- Experience working in small to mid-sized banks or similar environments, with a hands‑on and adaptable approach
- Solid understanding of digital channels (web and mobile banking platforms)
- Familiarity with Agile methodologies and tools such as Jira or Confluence
- Strong stakeholder management and communication skills
Desirable Skills
- Knowledge of UK retail banking regulations and compliance requirements
- Experience working on customer journey mapping and digital transformation initiatives
- Exposure to API integrations and open banking frameworks
This is an initial 3 month engagement working 3 days onsite in London, 2 remote paying up to £500/day Outside IR35.
Digital BA employer: Ports North
Contact Detail:
Ports North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital BA
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking sector, especially those who work in digital roles. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your experience with ISA, Current Accounts, and Savings products. Use real examples of how you've gathered requirements and delivered successful projects.
✨Tip Number 3
Get involved in relevant online communities. Join forums or LinkedIn groups focused on digital banking and business analysis. Engaging in discussions can help you stay updated and might even lead to job leads.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive. Tailor your application to highlight your adaptability and collaboration skills, which are key for smaller banking environments.
We think you need these skills to ace Digital BA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Digital Business Analyst. Highlight your experience with ISAs, Current Accounts, and Savings products, and don’t forget to mention any relevant projects you've worked on in smaller banking environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your hands-on approach and how you thrive in collaborative settings, just like we do at StudySmarter.
Showcase Your Skills: In your application, make sure to highlight your experience with Agile methodologies and tools like Jira or Confluence. We love seeing candidates who can demonstrate strong stakeholder management and communication skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Ports North
✨Know Your Digital Banking Products
Make sure you brush up on your knowledge of ISAs, Current Accounts, and Savings products. Be ready to discuss how you've previously gathered and analysed requirements for these products, as well as any enhancements you've delivered. This will show that you understand the core of what the role entails.
✨Showcase Your Collaboration Skills
Since this role requires close collaboration with cross-functional teams, prepare examples of how you've worked with product owners, developers, and stakeholders in the past. Highlight specific instances where your communication skills made a difference in project outcomes.
✨Be Agile and Adaptable
Familiarity with Agile methodologies is key, so be prepared to discuss your experience with tools like Jira or Confluence. Share how you've adapted to changes during projects and how you’ve facilitated workshops or stakeholder interviews to gather requirements effectively.
✨Understand Compliance and Regulations
Having a solid grasp of UK retail banking regulations is crucial. Brush up on compliance requirements and be ready to discuss how you've ensured solutions align with these standards in your previous roles. This will demonstrate your ability to navigate the regulatory landscape effectively.