At a Glance
- Tasks: Deliver exceptional food and beverage service while creating memorable guest experiences.
- Company: Portrush Atlantic Hotel, a stunning destination with a focus on hospitality.
- Benefits: Competitive pay, free meals, uniform, and discounts on stays and dining.
- Other info: Full training provided; flexible shifts including evenings and weekends.
- Why this job: Join a fun, inclusive team and grow your skills in the vibrant hospitality industry.
- Qualifications: Positive attitude, great communication skills, and a willingness to learn.
The predicted salary is between 10 - 12 £ per hour.
Tucked away in the heart of Portrush with sweeping views of the Atlantic Ocean, Portrush Atlantic Hotel is more than just a beautiful destination — it's a place where hospitality comes to life. We exist to create unforgettable experiences for every guest, every time. Whether it's a warm welcome, a perfectly crafted cocktail, or a seamless dining experience, we take pride in the moments we help create.
At the core of everything we do are our REACH People Values:
- Respect – We treat every guest and colleague with kindness and dignity.
- Excellence – We go the extra mile in pursuit of outstanding service.
- Accountability – We take ownership of our actions and follow through on our promises.
- Cooperation – We work together as one team to deliver the best experience.
- Honesty – We act with integrity and transparency at all times.
How We Do It
We believe in teamwork, positivity, and a passion for great service. We empower our people to bring their whole selves to work and treat every interaction with care and respect. As a Food & Beverage Team Member, you’ll be a vital part of creating memorable experiences for our guests — delivering hospitality with a smile, supporting your colleagues, and taking pride in every detail.
What You’ll Do
You’ll play a key role in the day-to-day delivery of our food and beverage service, supporting breakfast, lunch, dinner, and lounge operations. You will be responsible for:
- Providing the highest standards of service to guests, ensuring all needs and expectations are met.
- Preparing and setting up food and beverage areas for service.
- Keeping the restaurant and beverage areas clean and tidy at all times.
- Greeting guests, taking orders and serving food and beverages in your designated area.
- Offering menu recommendations and upselling products when appropriate.
- Processing payments for food and drinks accurately and efficiently.
- Being knowledgeable about hotel services and local attractions.
- Assisting with any reasonable guest requests and helping them enjoy their stay.
- Ensuring any guest concerns are resolved courteously and reporting issues to the Duty Manager.
What We’re Looking For
We’re looking for friendly, reliable team members who are passionate about great service and work well in a fast-paced hospitality environment. You’ll have:
- A positive attitude and excellent customer service skills.
- Great communication and teamwork abilities.
- Flexibility to work shifts, including evenings, weekends, and holidays.
- A willingness to learn and a desire to grow within the hospitality industry.
- Previous experience in a similar role is helpful, but not essential — full training will be provided.
The Perks
We recognise and reward the hard work and dedication of our team with a competitive benefits package, including:
- Share of service charge
- Free Uniform
- Meals whilst on duty
- GP on demand
- Opportunities for training and career development including apprenticeships
- Discounts on hotel stays and dining for you and your loved ones.
- Celebratory team events and long-service recognition.
- A fun, inclusive, and supportive team environment.
Equal Opportunities
We are proud to be an equal opportunity employer. We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly, respectfully, and without bias — in line with our REACH values.
Right to Work
All applicants must have the legal right to live and work in the UK. Documentation will be required at the interview stage in accordance with the Asylum and Immigration Act 1996.
Food and Beverage Team Member - Portrush Atlantic employer: Portrush Atlantic Hotel
At Portrush Atlantic Hotel, we pride ourselves on creating a vibrant and inclusive work culture where every team member is valued. As a Chef de Partie, you'll enjoy competitive pay, opportunities for professional growth through training and apprenticeships, and the chance to work in a stunning location with breathtaking views of the Atlantic Ocean. Join us in delivering exceptional dining experiences while being part of a supportive team that celebrates diversity and fosters personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Team Member - Portrush Atlantic
✨Tip Number 1
Get to know the company! Before your interview, check out Portrush Atlantic's website and social media. Familiarise yourself with their values and recent events — it’ll help you connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills align with their REACH values — respect, excellence, accountability, cooperation, and honesty.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A polished appearance shows that you care about the role and are ready to represent the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food and Beverage Team Member - Portrush Atlantic
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for great service shine through! Share any experiences where you went the extra mile for a guest or helped create a memorable moment. We want to see that you truly care about making people happy.
Be Yourself:We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality come through in your application. Whether it’s a fun anecdote or a unique perspective on teamwork, we want to know the real you!
Highlight Teamwork Skills:Since cooperation is key in our environment, make sure to mention any past experiences where you worked as part of a team. Talk about how you supported your colleagues and contributed to a positive atmosphere — it’ll show us you’re a great fit!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your skills and enthusiasm right from the start. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Portrush Atlantic Hotel
✨Know the REACH Values
Before your interview, take some time to familiarise yourself with the REACH People Values: Respect, Excellence, Accountability, Cooperation, and Honesty. Think of examples from your past experiences that demonstrate how you embody these values, as they are at the core of what the hotel stands for.
✨Showcase Your Customer Service Skills
As a Food and Beverage Team Member, excellent customer service is key. Prepare to discuss specific situations where you've gone above and beyond for a guest or resolved a difficult situation. This will show your potential employer that you understand the importance of creating memorable experiences.
✨Be Ready to Talk Teamwork
Teamwork is essential in a fast-paced hospitality environment. Think of times when you've successfully worked as part of a team, whether in previous jobs or during group projects. Be ready to share how you contribute positively to a team dynamic and support your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team events, or how the hotel ensures a positive work environment. This shows your genuine interest in the role and helps you determine if it's the right fit for you.